Resources
56:26
New residential aged care quality indicators launched 1 April 2023 – Webinar recording
This webinar provides information on the six new quality indicators introduced from 1 April 2023 as part of the National Aged Care Mandatory Quality Indicator Program.
National Aged Care Mandatory Quality Indicator Program Manual 3.0 – Part B
This manual is for government-subsidised residential aged care providers. Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators, including the new quality indicators introduced 1 April 2023.
QI Program Module 13 – Explaining the updates to the QI Program
This interactive module is for government-subsidised residential aged care providers. It outlines the recent updates to the QI Program.
National Aged Care Mandatory Quality Indicator Program Manual 3.0 – Part A
The QI Program Manual 3.0 – Part A outlines definitions of each quality indicator and information on how to collect and submit quality indicator data. It takes effect on 1 April 2023.
QI Program quick reference guide – Workforce
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on workforce for the QI Program.
QI Program file upload template
This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients.
QI Program data recording templates
These data recording templates are for government-subsidised residential aged care providers to record QI Program data. These templates automatically calculate and summarise data for each quality indicator for submission through the My Aged Care provider portal.
QI Program Module 12 – Quality of life
This interactive module is for government-subsidised residential aged care providers. It focuses on care recipients' quality of life, which includes their emotional, physical, material and social wellbeing.
QI Program quick reference guide – Quality of life
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on quality of life for the QI Program.
QI Program Module 9 – Hospitalisation
This interactive module is for government-subsidised residential aged care providers. It focuses on hospitalisation of care recipients.
QI Program quick reference guide – Hospitalisation
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on hospitalisation for the QI Program.
QI Program poster
This poster outlines the National Aged Care Mandatory Quality Indicator Program (QI Program) quality indicators.
QI Program quick reference guide – Activities of daily living
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on activities of daily living for the QI Program.
QI Program Module 11 – Consumer experience
This interactive module is for government-subsidised residential aged care providers. It focuses on consumer experience – the perspective of older Australians, their families and representatives.
QI Program quick reference guide – Incontinence care
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on incontinence care for the QI Program.
QI Program Module 8 – Incontinence care
This interactive module is for government-subsidised residential aged care providers. It focuses on incontinence care.
QI Program quick reference guide – Consumer experience
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on consumer experience for the QI Program.
National Aged Care Mandatory Quality Indicator Program Manual 2.0 – Part C
This manual is a guide for government-subsidised residential aged care providers. Part C includes information for approved providers to access and use the QI Application in the My Aged Care provider portal as well as submit quality indicator data and access QI Program reports.
37:19
The National Aged Care Mandatory Quality Indicator Program (QI Program) Webinar
From 1 July 2021, the National Aged Care Mandatory Quality Indicator Program (QI Program) requires approved providers of residential aged care to report on new quality indicators across 5 crucial clinical areas.
QI Program data elements summary
This summary is for government-subsidised residential aged care providers. It provides a summary of data elements for each QI Program quality indicator from 1 July 2021 and the additional elements being added from 1 April 2023.
Expansion of quality indicators for residential aged care – Summary report
This summary report outlines the work carried out in the development of additional quality indicators, for implementation from 1 April 2023.
Development of quality indicators for in-home aged care – Evidence review summary report
This report examines evidence-based indicators being used in aged care across several countries.
Expansion of the residential aged care quality indicators – Evidence review summary report
This report examines evidence-based indicators being used in aged care across several countries.
Measurement tools for assessing quality of life, consumer satisfaction and consumer experience across residential and in-home aged care – Summary report
This report is a comprehensive review of evidence-based tools to measure quality of life, consumer experience or consumer satisfaction in aged care.
National Aged Care Mandatory Quality Indicator Program Manual 2.0 – Part B
This manual is for government-subsidised residential aged care providers. Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
Last updated: