About the QI Program

Find out more about the National Aged Care Mandatory Quality Indicator Program. Learn what the quality indicators are and how the program works.

About the program

The National Aged Care Mandatory Quality Indicator Program (QI Program) started on 1 July 2019.

The program collects quality indicator data from residential aged care services every 3 months. Over time, this data will provide an evidence base that can be used to improve the quality of services provided to care recipients.

The Australian Institute of Health and Welfare (AIHW) publish quarterly quality indicator data, de-identified by provider, at a national, state and territory level on the GEN Aged Care Data website.

Why it is important

Quality indicators measure important aspects of quality of care that can affect a care recipient’s health and wellbeing.

The program helps:

  • aged care service providers to measure, monitor, compare and improve the quality of their services
  • provide older Australians with more information about the quality of aged care services when making choices about their care
  • provide us with system-level measures of quality in aged care and an evidence-base to inform policy and regulation.


Star Ratings Section

Contact the Star Ratings Section for more information about Star Ratings.
Last updated:

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.