User guides
- National Aged Care Mandatory Quality Indicator Program Manual
This collection contains current and previous versions of Parts A and B of the QI Program Manual. - Government Provider Management System resources
This collection contains quick reference guides, QI indicators application user guide, videos and other resources about the Government Provider Management System. - QI Reporting via GPMS - Additional guidance
An FAQ style document that provides additional guidance to Residential Aged Care providers to assist with reporting QI data via the new GPMS - QI application.
Reporting templates
- Data recording templates
These templates automatically calculate and summarise data for each quality indicator for submission through the My Aged Care provider portal. - File upload template
This file upload template allows government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time.
Draft reporting templates – implementation of staffing indicators from 1 April 2025
- Draft data recording template
Providers can use this template to discuss system updates with software vendors or to prepare their systems. Do not use for data collection or reporting until 1 April 2025. - Draft file upload template – staffing indicators
Providers can use this template to discuss system updates with software vendors or to prepare their systems. Do not use for data collection or reporting until 1 April 2025.
Quick reference guides
- Quick reference guides
These guides provide an overview of each of the quality indicators and include examples of recording data.
Interactive modules
- QI Program interactive modules
These modules help residential aged care providers understand the QI Program requirements.
Frequently asked questions
- QI Program frequently asked questions
Frequently asked questions and answers to support residential aged care providers to understand and meet the requirements of the QI Program. - Allied health quality indicators – Frequently asked questions and answers
Frequently asked questions and answers to support residential aged care providers to understand and meet the requirements of the allied health quality indicators.
Fact sheets
- Fact sheets
These fact sheets cover the definitions for each quality indicator and describes how the QI Program is relevant to them.
Reports
- QI Program reports and publications
These reports and publications provide details about the development and ongoing expansion of the QI Program. - Establishment of a National Aged Care Mandatory Quality Indicator Program for in-home aged care services – Consultation paper
This document provides information about public consultation that was completed on new in-home care quality indicators for the QI Program. - Establishment of a National Aged Care Mandatory Quality Indicator Program for in-home aged care services – Consultation survey
This survey aimed to get feedback from stakeholders on the key issues that needed to be considered to establish new in-home care quality indicators for the QI Program.
Supporting resources
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