Contacts
Contact details for individuals, groups, organisations and services relating to the Department.
Search or filter this list to find specific contacts. To make a general enquiry, provide feedback or make a complaint see how to contact us.
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Committee or groupContact the secretariat if you have any questions about the Aboriginal and Torres Strait Islander Advisory Group on COVID-19.
Indigenous.Ops [at] health.gov.au![Contact placeholder]()
OrganisationCapital Health Network is the Primary Health Network (PHN) for the Australian Capital Territory.
reception [at] chnact.org.au![Contact placeholder]()
OrganisationThe Adelaide Primary Health Network is the PHN for that region of South Australia.
enquiry [at] adelaidephn.com.au![Contact placeholder]()
ServiceAdvance Care Planning Australia (ACPA) is a national program enabling Australians to make the best choices for their future health and care.
acpa [at] austin.org.au![NPS MedicineWise logo]()
OrganisationYou can call the Adverse Medicine Events Line for independent, accurate and evidence-based information if you suspect that your medicine is causing a problem. This is not an emergency line. It operates every day 8 am to 8 pm (except NSW public holidays).
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Committee or groupContact the secretariat if you have any questions about the committee or the plan.
Covid-19Disability [at] health.gov.au![]()
Committee or groupContact the secretariat for the Advisory Committee on Vaccines (ACV) for further information on the committee or previous meeting minutes and agendas.
PhoneMobileacv [at] health.gov.au![]()
Department of Health and Aged CareContact information for the Aged Care Approvals Round (ACAR)
acar [at] health.gov.au![]()
Department of Health and Aged CarePlease email us if you have any questions about aged care assessment arrangements.
singleagedcareassessment [at] health.gov.au![]()
Department of Health and Aged CareContact us for more information about consumer experience interviews and reports.
ACCER [at] Health.gov.au![]()
Committee or groupContact us for more information about or questions on the Council of Elders.
councilofelders [at] health.gov.au![Aged Care COVID-19 Grief and Bereavement Service]()
ServiceContact the Aged Care COVID-19 Grief and Bereavement Service for free support for those affected by COVID-19 in the aged care sector. They are available 9 am to 5 pm AEDT, from Monday to Friday. This service is operated by the Australian Centre for Grief and Bereavement.
covidagedcare [at] grief.org.au![]()
Department of Health and Aged CareContact us if you have any general enquiries about aged care. You can also use this email address to submit aged care speaker request forms.
agedcareenquiries [at] health.gov.au![]()
Department of Health and Aged CareContact us for more information about Financial Monitoring and Business Assistance.
ACFM [at] health.gov.au![]()
Committee or groupEmail us if you have any questions about ACFA.
acfa.secretariat [at] health.gov.au![]()
Department of Health and Aged CareContact us for general policy and program enquiries about the Aged Care Funding Instrument (ACFI).
acfi [at] health.gov.au![]()
Department of Health and Aged CareEmail us to find out about ACFI reconsiderations.
ACFI.Recons [at] health.gov.au![]()
Department of Health and Aged CareEmail us if you have questions about the Australian National Aged Care Classification (AN-ACC).
ACFR [at] health.gov.au![]()
Department of Health and Aged CareEmail us for information if you have questions about aged care grants.
aged_care_grant [at] health.gov.au![]()
Department of Health and Aged CareEmail us if you have questions on refunding residential aged care fees and refundable deposits.
prudential [at] health.gov.au![]()
Department of Health and Aged Care Portfolio AgencyThe Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
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Department of Health and Aged CareEmail us if you have any questions about the changes to in home aged care.
SAH.implementation [at] health.gov.au![]()
Committee or groupEmail us if you have any questions about the Aged Care Sector Committee.
agedcaresectorcommittee [at] health.gov.au![]()
Department of Health and Aged CareContact us with any questions about our aged care sector announcements and newsletters.
agedcarecomms [at] health.gov.au![]()
Department of Health and Aged Care state or territory officeAged care service providers can call the Australian Government Department of Health and Aged Care in their state or territory if they need help to find vacancies or resources to manage an emergency. These numbers are monitored at all times.
Victoria / TasmaniaNew South Wales / Australian Capital TerritorySouth AustraliaQueenslandWestern AustraliaNorthern Territory
