The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Government Provider Management System resources

This collection contains user guides, quick reference guides, videos and other resources about the Government Provider Management System

GPMS Conceptual Data model

Logging in to the GPMS system

Videos

User guides

Quick reference guides

Fact sheets

Troubleshooting guides

Forms

  • Read the privacy notice for the GPMS.

    If you require further assistance on GPMS please contact the My Aged Care service provider and assessor helpline on 1800 836 799, Monday to Friday (8am to 8pm) and Saturday (10am to 2pm) local time across Australia.

    We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

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