Aged care

Aged care provides support for older people to help them with everyday living and other needs. Find out about the services we fund, how to access them, and what you need to do as a service provider to deliver our aged care programs.

Learn about aged care

Find out about aged care services and what we are doing to improve them.

Delivering quality aged care services

Find out what this means for you as a service provider.

Read about Australia's aged care reforms

Learn about how our reform plan is restoring dignity to aged care.

Read about the Royal Commission into Aged Care

Learn about the 148 recommendations to improve aged care in Australia.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

Information for aged care providers, workers and residents about COVID-19 vaccines

Learn about the COVID-19 vaccine program for aged care. Find resources for residential, in-home and community aged care.

Read more

Aged care programs for the health sector

Home Care Packages Program

We subsidise organisations to provide home care services for eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Aged care service providers work with them to live independently in their homes and communities. As a service provider, find out what you need to know about this program.

Aged care assessment programs

We fund Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT) to provide aged care assessment services. As an assessor, view our guides and resources to help you conduct and manage assessments in My Aged Care.

Did you know?

$24.8 billion

was spent on aged care by the Australian Government in 2021-22

More than 1.5 million

people receive aged care services in Australia

2 out of 3

people receiving aged care services access basic support at home

Source: 2021-22 Report on the Operation of the Aged Care Act 1997

News

Subscribe to our aged care newsletters and alerts

General public news

Aged care sector news

Single Assessment System tender now open

Organisations with the capability and capacity to deliver aged care assessments can now submit a Request for Tender for the Single Assessment System.

Your Aged Care Update – 19 December 2023 – Issue #49

Your aged care update #49: updated Star Ratings, strengthened Quality Standards, Emergency leave extended to 31 December 2024 and more.

Your Aged Care Update – 12 December 2023 – Issue #48

Your Aged Care Update #48: Fourth Quarterly Financial Snapshot of approved aged care providers released, webinar recording: publishing provider reporting and more.

Health sector resources

Health sector resources

General public resources

General public resources

Council of Elders – Let's change aged care together

The Council of Elders help to improve the aged care system by informing older people about the changes to aged care, and providing advice to the government about aged care reform and ageing well.

Managing volunteers in aged care – Guidance handbook for volunteer managers

This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.