Who is collecting your personal information?
Your personal information is being collected by McGrathNicol. McGrathNicol is contracted by the Department of Health and Aged Care to manage complaints about the PHN Program.
To find out about how McGrathNicol handle your information please visit their website https://www.mcgrathnicol.com/privacy
Why do we collect your personal information?
We collect personal information for the purpose of reviewing and assessing complaints about the Primary Health Networks (PHN) Program.
What would happen if we did not collect your personal information?
If you do not or are unable to provide your personal information the department and McGrathNicol will consider the issues raised, however may be unable to fully investigate the complaint.
Who will we disclose your personal information to?
We disclose your personal information to McGrathNicol.
Access to and correction of your personal information
The department’s privacy policy contains information about how you may access and seek correction of personal information about you that is held by the department.
Privacy complaints
Our privacy policy contains information about how you may complain about a breach of the Australian Privacy Principles or the Australian Government Agencies Privacy Code and how we will deal with complaints.
Overseas disclosure of your personal information
We will not disclose your personal information to any overseas recipients.
Further information
You can read our privacy policy. You can obtain a copy of the APP privacy policy by contacting us, using the contact details set out at the end of this notice.
Consent
By providing your personal information to Ernst and Young, you consent to the Department of Health and Aged Care collecting health information and membership associations about you from McGrathNicol.
Contact details
If you wish to contact the department about a privacy-related matter, including questions about this notice, please contact the department’s Privacy Officer by one of the following methods:
- Post – Privacy Officer, Department of Health and Aged Care, 23 Furzer Street, Woden ACT 2606.
- Email – privacy@health.gov.au
- Telephone – 02 6289 1555