Privacy notice for health, disability and ageing updates

Find out how we manage any personal information we collect when you sign up for our health, disability and ageing updates.

When this privacy notice applies 

This privacy notice applies to: 

This notice explains how we (the Australian Government Department of Health, Disability and Ageing) manage personal information to meet our obligations under the Privacy Act 1988 and the Australian Privacy Principles (APPs).  

Information we collect 

We collect information about you, including your email address, information about topics of interest to you, your phone number and your state or territory.  

Why we collect this information 

We use this information to add you to our subscriber list/s and send you relevant updates about health, disability and/or ageing.  

If you do not provide your email address, we cannot send you these updates. 

We may also use your information to: 

  • measure newsletter and email performance 
  • target information to subscribers (for instance, by location or interest).  

How we collect this information 

We collect personal information from you, via Swift Digital, when you complete the online subscription form. 

Who we disclose your personal information to 

We use Swift Digital, an Australian email marketing service, to manage our mailing list. When you subscribe to our mailing list, you consent to Swift Digital collecting your email address on our behalf. Swift Digital also receives information from cookies about your use of the website (including your IP address). We recommend that you read Swift Digital’s Privacy and Spam Policy

We may also disclose your personal information to anyone the law requires or authorises us to share your personal information with. 

How we store your information 

Swift Digital acts as a custodian of your data on behalf of the Department of Health, Disability and Ageing. Swift Digital stores your data in data centres located within Australia. This data is subject to privacy standards under the Australia Privacy Principles and Privacy Act. For more information we recommend that you read Swift Digital’s Privacy and Spam Policy

By subscribing to our health, disability and ageing updates: 

How you can access or correct your information 

If you need to change your email address or other subscription preferences, use the link provided by Swift Digital at the bottom of every email update. 

Unsubscribing 

You can remove yourself from our heath, disability and ageing mailing lists by using the ‘unsubscribe’ links provided by Swift Digital at the bottom of every email update. 

Concerns and complaints 

Our privacy policy explains how you can make a complaint if you think we have breached: 

  • the Australian Privacy Principles 
  • the Australian Government Agencies Privacy Code 

The privacy policy also explains how we will manage your complaint. 

More on privacy 

To find out more see our privacy page and our full privacy policy

Contact 

If you need to contact Swift Digital, use their contact page

Contact us with any questions about the health, disability and ageing newsletters and mailing lists.

Newsletters contact

Contact us with any questions about our newsletters and alerts.
Date last updated: