Commonwealth Home Support Programme (CHSP) Manual

This 2024–2025 manual provides an overview of the CHSP, including the service types it funds and requirements for delivering those services. It is for CHSP providers to use, and forms part of their CHSP grant agreement.


Commonwealth Home Support Programme (CHSP) Manual 2024–2025

The CHSP Manual 2024–2025 has been updated to reflect minor changes to policy and program requirements. This version supersedes previous versions.

Appendix A – Context and history of the CHSP

Appendix B – Embedding wellness and reablement in the CHSP

Appendix C – CHSP contacts, supports and resources

Appendix D – CHSP client and carer supports, resources and information

Appendix E – CHSP Police Certificate Guidelines

Appendix F – Guide to the National CHSP Client Contribution Framework

Appendix G – CHSP National Unit Price Ranges and reasonable client contributions

Appendix H – CHSP Compliance Framework 2024–25

Appendix I – CHSP service catalogue

Appendix J – CHSP Community Transport Pricing Pilot

This appendix is coming soon

Summary of changes to the CHSP Manual 2024–2025

The summary document provides an overview of the changes made to the CHSP Manual 2024–2025.

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

Publication date:
Date last updated:
Publication type:
Health sector

The CHSP Manual has 3 parts:

Part A – About the  program

This covers an overview of the program, wellness and reablement and entry level services.

Part B – Eligibility and delivery requirements

This covers service provider grant funding, client contributions, CHSP services and flexibility provisions.

Part C – Administration and provider responsibilities

This covers quality arrangements, incident management and provider reporting and financial management.

Appendices A to J support the Manual with additional information.

Help us improve

If you would like a response please use the enquiries form instead.