Residential aged care contacts

A list of contacts for residential aged care providers.

Contacts

ACT, NSW, and VIC – Community Visitors Scheme (CVS) contact

Get in touch with the Southern Migrant and Refugee Centre if you want to refer someone or yourself to the CVS, or would like to become a volunteer visitor.
Southern Migrant and Refugee Centre
Esis Tawfik
Landline
Mobile

Aged Care Funding Instrument (ACFI) contact

Contact us for general policy and program enquiries about the Aged Care Funding Instrument (ACFI).

Aged Care Funding Instrument (ACFI) reconsiderations contact

Email us to find out about ACFI reconsiderations.

Aged care funding reform contact

Email us if you have questions about the Australian National Aged Care Classification (AN-ACC).

Aged care prudential compliance contact

Email us if you have questions on refunding residential aged care fees and refundable deposits.

Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.

Aged care state and territory emergency contacts

Aged care service providers can call the Australian Government Department of Health and Aged Care in their state or territory if they need help to find vacancies or resources to manage an emergency. These numbers are monitored at all times.
Victoria / Tasmania
New South Wales / Australian Capital Territory
South Australia
Queensland
Western Australia
Northern Territory

Aged care subsidies and supplements contact

Email us (subsidiesandsupplements@health.gov.au) if you have questions about aged care subsidies or supplements for approved providers.
Australian Department of Health

Community Visitors Scheme (CVS) contact

Contact us if you have any questions about the CVS.

Community Visitors Scheme (CVS) LGBTI contact – NSW

ACON Health is the auspice that provides LGBTI CVS services in New South Wales. Contact them if you have questions about the services, want to refer someone or yourself for visits, or would like to become a volunteer visitor.
Phone
Freecall
Last updated:

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