Residential aged care resources

A list of resources – including guides, fact sheets and other publications – for residential aged care providers.

Resources

Consent for restrictive practices – Information for aged care providers

This fact sheet outlines the informed consent requirements for approved providers on obtaining informed consent from a Restrictive Practices Substitute Decision Maker (RPSDM) to use a restrictive practice on a care recipient.

Residential aged care 24/7 registered nurse responsibility: reporting, supplement and other information – Webinar slides

Webinar slides for the Residential aged care 24/7 registered nurse responsibility webinar on 1 June 2023.

Consent for restrictive practices – Case studies

This document provides case studies on obtaining informed consent from a Restrictive Practices Substitute Decision Maker (RPSDM) to use a restrictive practice on a care recipient.

AN-ACC assessments dashboard

This dashboard provides users with information on the progress of AN-ACC assessments.

Understanding fees for home care

This fact sheet outlines the fees you may be asked to pay for home care.

Specialised homeless base care tariff care recipient assessment form

This form should be used by residential aged services that are seeking, or that have been approved, to receive the Specialised Homeless base care tariff under the Australian National Aged Care Classification (AN-ACC) funding model.

COVID-19 outbreaks in Australian residential aged care facilities – 17 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 10 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Base interest rate (BIR) and maximum permissible interest rate (MPIR) for residential aged care

View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.

COVID-19 outbreaks in Australian residential aged care facilities – 3 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Fact sheet for residents and families on COVID-19 Vaccination and Antivirals

Information on COVID-19 Vaccination and Antiviral treatments for residents living in aged care homes and their families.

COVID-19 outbreaks in Australian residential aged care facilities – 24 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

QI Program file upload template

This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients.

COVID-19 outbreaks in Australian residential aged care facilities – 17 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 10 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Frequently asked questions – How to access and use the COVID-19 Support Portal

This document provides answers to frequently asked questions for residential aged care providers to access and use the COVID-19 Support Portal. Residential aged care services should report to the Commonwealth on COVID-19 outbreaks or exposures through this portal.

What is AN-ACC Class 1 (Admit for Palliative Care)?

This fact sheet explains the separate funding class for individuals who enter residential care for the purpose of receiving palliative care.

Long Form – Specialised Homeless Status – Care Recipient Assessment

This form privacy notice should be used by residential aged services that are seeking, or that have been approved, to receive the Specialised Homeless base care tariff under the Australian National Aged Care Classification (AN-ACC) funding model.

Specialised homeless status approved provider application form

This form should be used by approved providers of residential care to apply for Specialised Homeless status for a service under the Australian National Aged Care Classification (AN ACC) funding model.

Australian National Aged Care Classification (AN ACC) – Specialised status guide for residential aged care approved providers

The guide provides information to approved providers on the AN-ACC funding model in relation to specialised status.

Specialised Aboriginal and Torres strait Islander status approved provider application form

This form should be used by approved providers of residential care to apply for Specialised Aboriginal and Torres Strait Islander status for a service under the Australian National Aged Care Classification (AN ACC) funding model.

Bed-ready allocations – residential care places

This publication contains information on aged care providers that have been allocated residential places through the ‘bed-ready’ process.

Long Form – Specialised Status

This form should be used by approved providers to collect information for specialised base care tariff applications.

Guide to Combining Aged Care Services

Approved aged care providers should read this guide before submitting an application to combine residential care services.

Presentation – Residential Aged Care Funding Reforms

Presentation slides from the webinar on 30 November 2022 covering the latest information on the AN-ACC funding model, to understand the Independent Health and Aged Care Authority’s pricing framework.
1:29:56

Residential Aged Care Funding Reforms – Webinar recording

This video is a recording of the webinar held on the 30 November 2022. It covers the latest information on the AN-ACC funding model, to understand the Independent Health and Aged Care Authority’s pricing framework.

ACFI Monitoring report – September 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for September 2022.

Guiding principles for medication management in residential aged care facilities

These guiding principles promote the safe, quality use of medicines and medication management in your aged care home. They are based on evidence and advice from experts, providers and users of medicines in health and aged care services.

User Guide – Role of a Medication Advisory Committee

This User Guide: Role of a Medication Advisory Committee (User Guide) is a ‘supplement’ to the Guiding Principles for Medication Management in Residential Aged Care Facilities.

Fact sheet – Medication management in residential aged care facilities – guiding principles

This fact sheet includes the heading and statement for each Guiding Principle. A selection of Key tasks are also included for the RACF, the healthcare workforce, and/ or the individual, their carer and/or family to action.
38:57

Residential Aged Care Funding Reform – Transitioning from ACFI to AN-ACC and Care Minutes

This video provides information about the transition from the Aged Care Funding Instrument (ACFI) to the Australian National Aged Care Classification (AN-ACC) funding model and the separate care minutes policy.
8:00

Donning and doffing personal protective equipment in residential aged care

Professor Alison McMillan, Chief Nursing and Midwifery Officer for the Australian Government Department of Health, explains how to don and doff personal protective equipment in residential aged care.
37:19

The National Aged Care Mandatory Quality Indicator Program (QI Program) Webinar

From 1 July 2021, the National Aged Care Mandatory Quality Indicator Program (QI Program) requires approved providers of residential aged care to report on new quality indicators across 5 crucial clinical areas.
0:30

COVID-19 vaccination – Video – Cliff’s aged care vaccine experience

In this video, Cliff, an aged care resident, explains his experience getting the COVID-19 vaccine.
4:08

QFR Guide – Registered Nurse care minutes reporting for residential aged care providers

Guide to assist residential aged care providers to accurately report registered nurse care minutes in the Quarterly Financial Report (QFR).
1:30:55

Quarterly Financial Report (QFR) technical webinar presentation

Technical information on the new Quarterly Financial Report (QFR) requirements for the aged care sector. Presenters discuss all segments of the QFR, including viability questions, quarterly financial statements, care costs and labour hours, and food and nutrition.
0:32

COVID-19 vaccination – Video – Nancy’s aged care vaccine experience

In this video, Nancy, an aged care resident, explains her experience getting the COVID-19 vaccine.
6:58

QFR Guide – Care costs and care minutes reporting for Residential Aged Care providers

Guide to assist residential aged care providers to accurately report care costs and care minutes in the Quarterly Financial Report (QFR).
1:29:03

Quarterly Financial Report webinar – Updates and Q&A

To help aged care providers prepare for the reporting requirements in the Quarterly Financial Report (QFR), this webinar provides updated information and an opportunity for Q&A. Presenters discuss all segments and key features of the QFR and enhancements to the Aged Care Financial Report (ACFR).
0:18

COVID-19 vaccination – Video – Patricia’s aged care vaccine experience

In this video, Patricia, an aged care resident, explains her experience getting the COVID-19 vaccine.
2:56

QFR Guide – Allied Health reporting for Residential Aged Care providers

Guide to assist residential aged care providers to accurately report Allied Health costs in the Quarterly Financial Report.

ACFI Monitoring report – August 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for August 2022.

Places to people – embedding choice in residential aged care – consultation outcomes

This summary report provides the key themes and outcomes resulting from consultation on the Aged Care Approvals Round (ACAR) transition. The transition is part of the Australian Government’s aged care reforms to provide older Australians with choice and control over their care.

ACFI Monitoring report – July 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for July 2022.

My Aged Care – Frequently asked questions for Aged Care Assessment Team assessors – Residential respite care

This document answers frequently asked questions about the assessment changes for Aged Care Assessment Team (ACAT) assessors who are assessing clients for residential respite care.

Star Ratings fact sheet for residential aged care providers

This fact sheet outlines the Star Ratings system for residential aged care providers.

Support Portal for providers’ reporting a COVID-19 outbreak or exposure in residential aged care

Describes the steps to report a COVID-19 outbreak or exposure in residential aged care.

Temporary relocation of residents in emergency situations

This fact sheet is for residential aged care providers. It covers how funding works and what providers should do when temporarily relocating residents in an emergency situation.

Care and Support Sector Code of Conduct and Consultation Summary Report – Easy Read

An easy read providing information on the consultation process and the findings.

Are AN-ACC assessments high quality?

This fact sheet provides information on the quality assurance of assessments conducted by independent assessors to support the transition to the new funding arrangements.

What is the AN-ACC Transition Fund?

This fact sheet provides information about the AN-ACC Transition Fund that will be available to support providers as they transition to the new funding arrangement.

How is cognition assessed under AN-ACC?

This fact sheet provides information on how cognition and mobility will be assessed under the new arrangements.

Residential planned palliative care – medical practitioners and nurse practitioners

This fact sheet explains the role medical and nurse practitioners play in providing evidence about who is eligible for Australian National Aged Care Classification (AN ACC) Class 1.

How allied health care is supported under AN-ACC

This fact sheet provides information on allied health services under AN-ACC.

AN-ACC assessments, care minutes and access to allied health

This document explains some of the key information about the AN-ACC funding model that residents, their carers or families need to know about that may impact them if they are living in a residential aged care home, or are thinking about moving into a residential aged care home.

New Arrangements for Aged Care from 1 July 2014 – Residential Care

This document is for residential aged care providers to give to prospective residents. You must give this document to residents on pre-1 July 2014 fee arrangements who intend to move to your service. It provides information about how moving to a new service may affect a person’s fees.

Exposure draft of the Aged Care Quality and Safety Commission Amendment (Code of Conduct and Banning Orders) Rules 2022

This is an Exposure Draft of the Code of Conduct for Aged Care (Code). It contains a copy of the Code, which will start on 1 December 2022.

Care and Support Sector Code of Conduct and Consultation Summary Report

In late 2021, we undertook public consultation on a draft Care and Support Sector Code of Conduct. This report provides a detailed summary of the consultation process and the findings from the consultation.

AN-ACC Provider process map

This map sets out the key process steps and system actions that Residential Aged Care Providers must complete to process a client under the Australian National Aged Care Classification (AN-ACC) model.

ACFI Monitoring report – June 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for June 2022.

ACFI Monitoring report – May 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for May 2022.

ACFI Monitoring report – April 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for April 2022.

Quality assurance of the Australian National Aged Care Classification (AN-ACC) – Interim report

We have engaged an independent organisation, Taylor Fry, to provide statistical quality assurance (QA) of the shadow Australian National Aged Care Classification (AN-ACC) assessment data to ensure assessor and assessment consistency.

COVID-19 outbreaks in Australian residential aged care facilities – 5 August 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 vaccination – Guidance for residential aged care providers on reporting resident and workforce COVID-19 vaccinations

Information about reporting of COVID-19 aged care workforce vaccinations including how to report, frequency of reporting and reasons for use of reported information.

COVID-19 vaccination – Guidance for in-home and community aged care sub-contractors on mandatory reporting of the COVID-19 vaccination status of staff

This information sheet is for aged care providers to supply to sub-contractors to assist in the mandatory reporting of worker COVID-19 vaccination status.

COVID-19 vaccination – Guidance for in-home and community aged care providers on reporting workforce COVID-19 vaccinations

Information about reporting of COVID-19 aged care workforce vaccinations including how to report, frequency of reporting and reasons for use of reported information.

Palliative care status form

This form is for individuals entering residential aged care after 23 July 2022 to receive palliative care.

ACFI Monitoring report – December 2021

This report shows the monthly growth in ACFI subsidies compared to estimates for December 2021.

ACFI Monitoring report – February 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for February 2022.

ACFI Monitoring report – January 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for January 2022.

ACFI Monitoring report – March 2022

This report shows the monthly growth in ACFI subsidies compared to estimates for March 2022.

Schedule of Fees and Charges for Pre-1 July 2014 Residential and Home Care Recipients

This schedule applies to residential and home care recipients who first entered care before 1 July 2014 and have not chosen to be covered by the 1 July 2014 fee arrangements. It includes basic daily fees, income-tested fees, and rates and charges that apply to residents.

Schedule of Fees and Charges for Residential and Home Care

This schedule applies to residential and home care recipients who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements.

COVID-19 outbreaks in Australian residential aged care facilities – 24 June 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 17 June 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Specialisation verification – final framework

The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.

COVID-19 vaccination – Booster information for residential aged care workers – are you up to date?

Information for workers about the booster doses including eligibility, when doses are recommended and the type of vaccine used.

COVID-19 outbreaks in Australian residential aged care facilities – 10 June 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 3 June 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 27 May 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services

COVID-19 outbreaks in Australian residential aged care facilities – 20 May 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Use of Tamiflu in residential aged care

This fact sheet is part of our winter preparedness plan for aged care. As part of the plan we are pre-placing Tamiflu in residential aged care facilities. Tamiflu is a prescription-only oral antivirus medication used to prevent and treat influenza A and B.

COVID-19 outbreaks in Australian residential aged care facilities – 13 May 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 6 May 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

COVID-19 outbreaks in Australian residential aged care facilities – 29 April 2022

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

AN-ACC Quality Assurance Dashboard

This dashboard provides users with high level information on the AN-ACC Quality Assurance project work and highlight a few case studies from the reporting period.

Reliability of the Australian National Aged Care Classification Shadow assessments

The Reliability of the Australian National Aged Care Classification (AN-ACC) Shadow assessments report has been prepared by an independent organisation, Taylor Fry, which details the statistical check undertaken to confirm the repeatability and reliability of AN-ACC Shadow assessment outcomes.

Budget 2022–23: Protecting Senior Australians in Aged Care

A Budget 2022–23 fact sheet.

COVID-19 vaccination – Why workers and volunteers providing in-home or community aged care should get vaccinated and let their employer know

Information about reporting requirements for in-home and community aged care providers, why COVID-19 vaccination is important for workers and volunteers, and why employers need to know the COVID-19 vaccination status of their workforce.

Booster vaccination Information kit for residential aged care providers

This information kit is a resource for all residential aged care providers, aged care peaks and unions to support the Australian Government’s COVID-19 Vaccine Booster Roll Out in residential aged care.

How to report boosters in My Aged Care

This fact sheet provides guidance for residential aged care providers how to report resident and worker booster rates via My Aged Care Provider Portal.

Aged care funding instrument (ACFI) monitoring report – November 2021

This report shows the monthly growth in ACFI subsidies compared to estimates for November 2021.

COVID-19 booster vaccination information for residents of aged care facilities

Information for residents about booster doses including eligibility, consent, safety and the type of vaccine used.

Aged care funding instrument (ACFI) monitoring report – October 2021

This report shows the monthly growth in ACFI subsidies compared to estimates for October 2021.

Places to people – Embedding choice in residential aged care

We are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they will mean for you.

Application for bed-ready residential care places form

This application form should be used by approved provider organisations, approved to provide residential aged care, who are seeking an allocation of new residential care places in respect of a service that is in a position to provide care (‘bed-ready’).

Places to people – Embedding choice in residential aged care – for providers

We are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they will mean for residential aged care providers.

Intention to develop notification form

This application form requires providers to submit details about the proposed service, number of residential places required and
anticipated timing of key development milestones.
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