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Chapter 1 – Introduction
Guide to Aged Care Law13 November 2025 - This chapter explains the purpose of the Aged Care Act 2024 and the main ideas and terms used in the Act. This includes the Statement of Rights for older people.
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Share your thoughts with the NDIS Evidence Advisory Committee
News and media2 October 2025 - The NDIS Evidence Advisory Committee is reviewing a range of supports to make sure they are safe, beneficial and cost-effective for people with disability. They want input from the disability community to help inform their advice to government.
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Aged care volunteer stories – Wilma
Topics › Aged care › Volunteering in aged care › Volunteer stories6 June 2024 - Aged care volunteer Wilma has been volunteering since 2021. She opens up about why she decided to volunteer and why she likes supporting residents at Kalyra Woodcroft.
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2023 Residents’ Experience Surveys
Resources › Webinars10 June 2025 - All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.
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Strengthening Medicare with more bulk billing resources
Resources › Collections19 December 2025 - This collection contains the Strengthening Medicare with more bulk billing resources and resources related to the Bulk Billing Practice Incentive Program (BBPIP). Find signage requirements, FAQs, fact sheets, BBPIP MBS eligible services, videos and more.
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Outcomes of the Commonwealth Home Support Program (CHSP) wellness and reablement report 2019–2020
Resources › Publications14 August 2025 - This report shows results of the 2019 and 2020 wellness and reablement report of Commonwealth Home Support Program (CHSP) service providers from all states and territories.
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Budget 2020-21: Aged Care – funding for dementia care and support
Resources › Publications30 August 2022 - A Budget 2020-21 fact sheet.
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Claiming for Hearing Services Program services
Our work › Hearing Services Program › Providing Hearing Services Program services5 June 2025 - The Hearing Services Program reimburses providers for hearing services and devices they provide to eligible clients. There are 3 ways to claim.
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What’s different in the strengthened Quality Standards
Our work › Strengthening the Aged Care Quality Standards11 December 2025 - The strengthened Aged Care Quality Standards are more measurable, detailed and comprehensive. The Royal Commission into Aged Care Quality and Safety identified focus areas for improvement, including diversity, governance, food and nutrition, dementia and clinical care.
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Digital Transformation Tech Talk – 30 September 2025
Resources › Webinars28 October 2025 - This digital transformation webinar for the aged care sector and IT professionals included a presentation from the Aged Care Quality and Safety Commission and updates on Support at Home and GPMS.