Hearing Services Program

The Hearing Services Program provides subsidised high-quality hearing services and devices to eligible Australians with hearing loss.

About the program

See how the program supports eligible Australians with hearing loss.

Check your eligibility

Check whether you're eligible for subsidised hearing services and devices.

Online portal

For providers to manage clients, claims and business details. For suppliers to manage devices.

Schedule of service items and fees

The legislated schedule of fees and services.

Hearing Services Program contact

1800 500 726

Contact us for information about the Hearing Services Program.

Browse the program

For the public

Read about eligibility, services available, hearing devices available, how to apply, and where to find a provider.

For hearing professionals

Read about becoming a provider or supplier, managing clients, and requirements for hearing practitioners, services and devices.

Did you know?


Australians received program support in 2021–22

1.5 million

services were delivered under the program in 2021–22


program clients were fitted with a hearing device in 2021–22

Latest news and provider notices

Provider notices

Hearing Services Program provider notice 2023-03 – Schedule of Service Items and Fees 2023-24

The Schedule of Service Items and Fees 2023–24 is available. The schedule has an updated format and new and updated information on several topics.

Hearing Services Program provider notice 2023-02 – Client relocations

When you request to relocate a client in the portal, you must first obtain and record client consent. The previous provider must send a complete client record to the requesting provider within 7 days.

Hearing Services Program provider notice 2023-01 - Summons and legal requests for client information

Service providers must not respond to external legal requests for program client information or release client files to external legal entities. Instead, notify us as we facilitate and handle all legal requests for access to client records.

Latest general public resources

Latest general public resources

Hearing Services Program - Compliance Update August 2023

This Compliance Update includes information on the support available, lessons learned from during 2022-23. The focus for compliance in 2023-24 is listed below. Providers should review their processes to ensure they remain compliant.

Latest hearing professional resources

Latest hearing professional resources

Related work

Care for Kids' Ears

This program helps parents, carers, teachers, teachers’ aides, early childhood workers and health professionals recognise and prevent ear disease in Aboriginal and Torres Strait Islander children.

Indigenous ear and hearing health

Learn about the work we do to support ear and hearing health for Aboriginal and Torres Strait Islander people.

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