Aged care provider reporting

Approved providers must submit regular reports to the Australian Government to ensure the sector is transparent and accountable.

Reporting requirements

Approved providers are accountable for their services. You must:

Financial and operational monitoring

The Financial and Prudential Monitoring, Compliance and Intervention Framework is helping the sector to build financial sustainability, capability and resilience.

Financial and operational reporting enables us to:

  • identify and support providers that are at risk
  • ensure effective governance
  • monitor the quality and safety of service delivery.

These reporting requirements are submitted through:

We publish report outcomes through:

You are also required to report on the delivery of quality aged care services, including:

Reporting portals

We use several portals for the aged care sector to report. These are the:

Increasing transparency

We have published information about the finances and operations of residential aged care and home care providers on My Aged Care from 29 February 2024. This information will be updated every quarter to reflect new reporting, with the latest update occurring on 23 October 2024. CHSP provider information will not be published.

Read more about what this means for you.

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