Learn about GPMS
Find out about GPMS – what it is, how it works and how to use it.
Set up roles and access
Discover how to log in to GPMS and what roles are currently available.
Log in to GPMS
Log in to GPMS to access your Star Ratings.
GPMS resource collection
Find resources to help you access GPMS.
My Aged Care service provider and assessor helpline
1800 836 799
This helpline is for government-subsidised aged care service providers, assessors, and hospital portal users. It provides technical assistance for the users of the portals and the National Aged Care Mandatory Quality Indicator Program. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday.
Latest resources
Latest resources
Government Provider Management System – User guide
This user guide outlines how to use the new Government Provider Management System (GPMS). Residential aged care services can access their Star Ratings information through this portal.
Government Provider Management System – Quick reference guide – Troubleshooting tips
If you're having difficulties logging in to the Government Provider Management System (GPMS), use this quick guide to work through some commonly noted issues.
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Government Provider Management System – Logging into GPMS
This video shows you how to log in to the Government Provider Management System.
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Government Provider Management System – Adding users in GPMS
This video shows you how to add users to the Government Provider Management System.
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