Commonwealth Home Support Program (CHSP) 2025–27 Manual (from 1 November 2025)

Commonwealth Home Support Program (CHSP) 2025–27 Manual (from 1 November 2025)

The CHSP 2025–27 Manual has been updated to reflect program changes under the Aged Care Act 2024. This version supersedes previous versions from 1 November 2025.

The CHSP 2025–27 Manual has 3 parts: 

Part A – About the CHSP 
This covers an overview of the program, 2025-27 reforms to in-home aged care, CHSP services and wellness and reablement.

Part B – Eligibility and delivery requirements  
This covers access to the CHSP, interaction with other programs, provider grant funding and client contributions and flexibility provisions. 

Part C – Administration and provider responsibilities  
This covers quality arrangements and client rights, CHSP service continuity and provider selection, incident management and staffing responsibilities, compliance and financial responsibilities and provider reporting and system responsibilities.

Appendices A to H support the Manual with additional information.

Commonwealth Home Support Program (CHSP) 2025–27 Manual (from 1 November 2025)

Summary of changes to the CHSP 2025–27 Manual from 1 November 2025

Appendix A – Inclusions and exclusions for CHSP service list

Appendix B – Embedding wellness and reablement in the CHSP

Appendix C – CHSP contacts, supports and resources for providers and clients

Appendix D – CHSP Worker Screening Guidelines

Appendix E – CHSP National Unit Price Ranges and Guide to the National CHSP Client Contribution Framework

Appendix F – CHSP Compliance Framework 2025–27

Appendix G – CHSP Selections Framework

Appendix H – Guide for CHSP providers on program changes under the Aged Care Act 2024

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