Residential aged care related work

Monthly Care Statements give aged care residents a summary of the care they receive and any changes or events. This monthly update helps residents and their representatives keep a record of their care, and inform ongoing conversations with their provider.

The QI Program collects information from residential aged care services on 11 quality indicators across critical areas of care that can affect the health and wellbeing of aged care home residents. This helps to monitor and improve the quality of services for older people living in residential care.

The Australian Government has developed a new Aged Care Act to strengthen Australia's aged care system. The new Act aims to ensure that people who access aged care services funded by the Australian Government are treated with respect and have the quality of life they deserve.

We are introducing a new aged care regulatory model as part of the new Aged Care Act. The model will change the way the sector operates and improve outcomes for older people.

Find out about changes that will allocate residential care places directly to older people.

The POPI program helps Victorian residential aged care facilities to identify and address any gaps in their COVID-19 outbreak management plans. The Victorian Aged Care Response Centre runs the program.

Residential aged care is for senior Australians who can no longer live independently at home. The Australian Government funds residential aged care to make it more affordable and accessible.

These programs help to minimise adverse medicine events for people living in approved Australian Government-funded aged care facilities. Pharmacists visit patients in facilities to identify, resolve, and prevent medication-related problems.

The experiences of older people living in aged care provide important insights into the quality of services they access. The Residents’ Experience Survey (formerly known as the Consumer Experience Interviews) enables aged care residents to tell us about the quality of their aged care.

RBTIS is an integrated information sharing system used by both the Aged Care Quality and Safety Commission (ACQSC or the Commission) and the Department of Health and Aged Care (the Department). It is used by the Commission in the regulation of aged care and assists in identifying providers at risk.