The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Our work

Monthly Care Statements for residential aged care

Monthly Care Statements give aged care residents a summary of the care they receive and any changes or events. This monthly update helps residents and their representatives keep a record of their care, and inform ongoing conversations with their provider.

About Monthly Care Statements

Learn about Monthly Care Statements and how they improve communication between providers and residents.

Offering Monthly Care Statements

Read about what you need to do to start giving Monthly Care Statements to your residents.

Monthly Care Statements pilots

Read about how we piloted and consulted on our Monthly Care Statements. 

View all Monthly Care Statements information

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

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Resources

00:58:44

Monthly Care Statements implementation – Video

Training
This webinar gave providers and workers information about how to provide Monthly Care Statements. This included how to register for the voluntary start and how they can count towards care minutes. It also covered the benefits for older people, their representatives and providers.
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