Reporting requirements for all providers
The Aged Care Act 1997 requires all approved providers to notify the Aged Care Quality and Safety Commission of certain reportable incidents, under the Serious Incident Response Scheme (SIRS). This applies to all providers of residential aged care and home services, including Multi-Purpose Services.
Home services include:
- home care packages
- Commonwealth Home Support Programme
- flexible care delivered in a home or community setting, including the
- Multi-Purpose Services Program
- Short-Term Restorative Care Programme
- Transition Care Programme
- National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
Reportable incidents include:
- unreasonable use of force
- stealing or financial coercion by a staff member
- unexpected death
- unexplained absence (residential services)
- missing consumer (home services)
- inappropriate use of restrictive practices
- unlawful sexual contact or inappropriate sexual contact
- psychological or emotional abuse
- neglect.
Find out more about SIRS Reporting.
Reporting for MPS providers
As an MPS provider you must send us:
- an annual activity report
- de-identified client files
- an annual statement of financial compliance and income and expenditure.
These are due by 31 October each year.
This report should cover all activities in your service delivery plan. We will provide you with a template each year.
Data and statistics
We publish data, statistics and reports about aged care services in Australia, including MPS.
See:
- fact sheets, including information about MPS
- the latest service list that includes every aged care service in Australia, including MPS.
Date last updated: