Before providing Multi-Purpose Services (MPS) Program services

There are steps to take before you can provide aged care services through the MPS Program. These include applying to be an approved provider, publishing information about your services, and understanding your responsibilities.

How to become an approved provider

You must be an approved provider to be allocated flexible care places and receive government subsidies as part of the MPS Program.

An approved provider:

  • gets and manages subsidies to deliver aged care services
  • is responsible for delivering quality aged care
  • manages clients’ fees and payments

To become an approved provider, you need to:

Apply for allocated flexible care places

We usually allocate flexible aged care places once a year.

Find out how to apply for the allocation of flexible care places.

Setting up a new MPS

If you want to set up a new MPS, you will need joint agreement from the Australian Government and your state or territory government.

We may grant in-principle approval if your proposal meets the MPS Program’s objectives and your state or territory government supports it.

To establish a new MPS Program service you must:

  • consult the community
  • identify a suitable site
  • get capital and infrastructure commitments from your state or territory government
  • have in-principle approval from us
  • meet the relevant criteria in the Aged Care Act 1997 and principles
  • develop a service delivery plan
  • be allocated places in an allocation round.

Understand your responsibilities

You must understand the responsibilities of MPS Program providers that are set out in law. They include things like:

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