About the Hearing Services Program

The Hearing Services Program funds service providers to provide hearing services – including assessments, rehabilitation and devices – to eligible Australians with hearing loss.

What the program is

The Hearing Services Program provides subsidised high-quality hearing services and devices to eligible Australians with hearing loss.

The program’s 2 components are the:

  • voucher scheme – a network of more than 300 hearing providers who deliver services across 3,000 locations Australia-wide
  • Community Service Obligations (CSO) – Hearing Australia provides services for people who are aged under 26 years, eligible Aboriginal and Torres Strait Islanders and people who need specialist services or live in a remote area.

Program vouchers are valid for 5 years.

The program is part of the work we do to improve ear health and support Australians with hearing loss.

Read about who is eligible, what services and devices are available and how to apply.

Goals of the program

The program aims to:

  • ensure eligible Australians with hearing loss can access subsidised hearing services and devices
  • help people manage their hearing loss
  • improve engagement with the community.

Who we work with

We work with:

Program review

An independent review of the Hearing Services Program looked at:

  • whether it was meeting its goals as effectively as possible
  • what changes we could make to improve it.

Following extensive consultation, the review’s expert panel made 22 recommendations, which the Australian Government is now considering.

Read the reports from the independent review, including its final report and recommendations.


The Hearing Services Program operates under the:

We keep any personal information you share with us private under:

Program statistics

We publish monthly and annual statistics about the Hearing Services Program, including numbers of clients, vouchers, devices and providers.

Related information

Read more about:


Hearing Services Program contact

Contact us for information about the Hearing Services Program.
Program contact
National Relay Service
Last updated:

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