Home Care Packages Program resources

A list of resources – including guides, fact sheets and other publications – for home care providers.

Resources listing

Home Care Packages Program Operational Manual: A Guide for Home Care Providers

This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.

Home Care Packages pricing update

This fact sheet describes the price capping changes to the Home Care Packages Program that start on 1 January 2023.

Home Care Packages Program Pricing Update – FAQs

The Department of Health and Aged Care hosted a webinar for Home Care Package providers to outline the pricing changes commencing 1 January 2023. Here are the answers to the Frequently Asked Questions from that session.

Slide presentation – Capping Home care package administration and management charges – 1 December 2022

Read the slides that were shown during a webinar for Capping Home Care Package administration and management charges, held on the 1 December 2022.

Capping Home care package administration and management charges – Video

This video is a recording of the Capping Home Care Package Administration and Management Charges webinar, held on the 1 December 2022. The content is for Home Care Package providers on pricing changes commencing, 1 January 2023.

Guide to Combining Aged Care Services

Approved aged care providers should read this guide before submitting an application to combine residential care services.

Advance notification of final client data migration

Information for Commonwealth Home Support Programme (CHSP) Organisation Administrators about the department’s third and final CHSP data migration exercise to capture all older Australians who do not have an active client record in My Aged Care but are receiving services.

Home Care Packages Program – Changes to Financial Reporting requirements & Program Assurance Reviews

This video provides information on the changes to financial reporting requirements for Home Care Packages (HCP) Program approved providers and the start of HCP Program Assurance Reviews.

Inaugural program assurance review of the HCP program – Indirect and care management charges

This is a transcript of the webinar held on Monday 29 August 2022, discussing the findings from the review of Home Care Package (HCP) program indirect and care management charges.

Improved Payment Arrangements (IPA) for home care – Subsidy estimator and unspent funds examples

The Subsidy Estimator and Unspent Funds Examples are guidance materials for home care providers on how claims will work under Improved Payment Arrangements.
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