Key findings from the first Home Care Packages Program review

Watch our webinar to hear the findings from the review of HCP indirect and care management charges and practical ways care recipients can engage with providers about these changes. The webinar is relevant to everyone, including HCP providers, peak bodies, care recipients and their families.

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Visit our website to find out more about program assurance of the Home Care Packages.

Inaugural program assurance review of the HCP program – Indirect and care management charges webinar transcript 

Web transcript

The transcript of the webinar on 29 August outlining the key findings of the first HCP Program Assurance Review into indirect and care management changes.

Responses to questions

Responses to questions submitted by participants during the HCP Program Assurance Review webinar.


  • Chamandeep Chehl – Assistant Secretary, Program Assurance Branch
  • Linda O’Rance – Assistant Director, Program Assurance Branch
  • Jarrod Bowd – Acting Assistant Secretary, Home Care and Assessments Branch


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