Home Care Packages Program resources
A list of resources — including guides, fact sheets and other publications — for home care providers.
- 27 May 2020Fact Sheet
Commonwealth Home Support Programme (CHSP) service providers can use unspent 2019–20 funding to buy up to $1000 worth of personal monitoring technology for vulnerable clients during COVID-19. Older Australians receiving Home Care Packages can also use their packages to access monitoring services.
- 20 May 2020Guideline
This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).
- 21 April 2020Guideline
This schedule applies to residential and home care recipients who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements.
- 19 March 2020Guideline
This schedule applies to residential and home care recipients who first entered care before 1 July 2014 and have not chosen to be covered by the 1 July 2014 fee arrangements. It includes basic daily fees, income-tested fees, and rates and charges that apply to residents.
- 6 March 2020Guideline
This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.
- 19 February 2020Guideline
This document is for providers of government-subsidised residential aged care and Home Care Packages. It includes who is eligible for the CVS, what to do if your care recipient cannot attend a scheduled visit, and your responsibilities as a service provider.
- 12 July 2019Guideline
Eligibility for the viability supplement is based on the location where your home care recipient receives services. From 1 January 2017, we use the MMM suburb and locality classification.
- 8 July 2019Fact Sheet
As a home care provider, you must include your prices for common Home Care Package services in a pricing schedule. This example shows what’s included in the schedule. You must include a copy of the schedule in all home care agreements.
- 8 July 2019Fact Sheet
This document is for home care providers. It answers frequently asked questions about the new legislative requirements to improve home care pricing information.
- 1 July 2019Fact Sheet
This document shows how we explain the different parts of the pricing schedule to older Australians and their families. As a home care provider, you will see these definitions when you enter your prices in the My Aged Care provider portal.
- 15 May 2019Fact Sheet
This fact sheet provides information to home care providers about the policy decisions for the new home care pricing schedule. This includes the approach to the schedule, care management, administration costs, information about transition and next steps.
- 9 May 2019Procedure
This checklist can help home care providers change over to the new Home Care Package pricing arrangements. It includes a list of tasks and links to resources about Home Care Package pricing. The new arrangements started on 1 July 2019.
- 8 January 2019Fact Sheet
This information pack is for home care providers. It provides a summary of the 1 July 2019 improvements to home care pricing. We encourage providers to use this pack to support their change over to the new pricing arrangements and as an educational tool to inform staff about the new arrangements.
- 1 February 2018Infographic
This diagram shows the key steps that providers should follow when providing Home Care Packages. It provides links, where available, to further guidance information.
- 5 December 2017Form
This form is for home care providers. Use this form if you want to transfer one of your Home Care Package services to another approved provider.
- 7 November 2017Fact Sheet
This fact sheet explains to home care approved providers how to manage Home Care Packages in My Aged Care, so that clients can enter care as quickly as possible, and the provider can claim subsidies.
- 13 October 2017Fact Sheet
This checklist is for home care and Commonwealth Home Support Programme providers. It has what to do before and during a heatwave.Part of a collection: Caring for Older People in Warmer Weather
- 7 August 2017Fact Sheet
The National Prioritisation System for Home Care Packages started on 27 February 2017. It allows for the fairer allocation of packages to people based on their needs and circumstances, no matter where they live.
- 12 December 2016Guideline
This scale is part of the Psychogeriatric Assessment Scales (PAS). Aged care providers can use this to test cognitive impairment of care recipients. It includes the questions and the scoring method.
- 12 December 2016Guideline
PAS helps aged care providers to carry out psychogeriatric assessments for dementia and depression. You do not need extensive training to use it. To do a PAS assessment, you interview the care recipient and someone who knows the recipient well, such as a carer or relative.
- 8 December 2016Guideline
This scale is part of the Psychogeriatric Assessment Scales (PAS). Aged care providers can use this to test cognitive impairment of care recipients. It includes the questions and the scoring method. It is suitable for people who are non-verbal, have reduced fine motor skills or visually impaired.
- 1 November 2016Procedure
This document is for home care providers. It gives step-by-step instructions on how to calculate unspent home care amounts. It also outlines your responsibilities when a person leaves your home care services.
- 6 September 2016Fact Sheet
This document is for home care providers. If a client chooses you as their new provider and they were receiving a Home Care Package on 30 June 2014, you must give them this document. It provides information about how moving to a new provider may affect their fees.
- 1 September 2016Guideline
Approved aged care providers should read this guide before submitting an application to combine residential care services or Home Care Package services.Part of a collection: Management of Places Forms and Guidance Material for Approved Providers
- 1 July 2014Guideline
An information booklet on fees for Home Care Packages and residential aged care, for people entering care from 1 July 2014.