Home Care Packages Program resources

This schedule applies to residential and home care recipients who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements.

This schedule applies to residential and home care recipients who first entered care before 1 July 2014 and have not chosen to be covered by the 1 July 2014 fee arrangements. It includes basic daily fees, income-tested fees, and rates and charges that apply to residents.

This fact sheet will help care recipients to be better informed and take action about home care charges and services they are not satisfied with.

This fact sheet provides updated information for home care recipients.

This fact sheet provides information for home care providers.

Approved aged care providers should read this guide before submitting an application to combine residential care services.

This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).

The Home Care Packages (HCP) Program Assurance Framework outlines how the Department will conduct assurance of the program.

The Home Care Packages Program Annual Assurance Plan 2021-22 protects the integrity of the Home Care Packages (HCP) Program funding through evidence-based assurance of the HCP Program’s design, delivery and administration.

This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.

This draft Aged Care Financial Report (ACFR) Expenditure Statement 2021-22 provides information to support you to prepare your data/systems to meet the new requirements.

The National Priority System for Home Care Packages started on 27 February 2017. It allows for the fairer allocation of packages to people based on their needs and circumstances, no matter where they live.

This flow chart shows who is eligible for the Aged Care Workforce Retention Payment.

This flow chart shows each step of the Aged Care Workforce Retention Payment enquiry process

If you have talked to your employer and they were not been able to help with an Aged Care Workforce Retention Payment issue, or you feel you cannot talk to your employer, use this form to request our help.

Eligibility for the viability supplement is based on the location where your home care recipient receives services. From 1 January 2017, we use the MMM suburb and locality classification.

As a home care provider, you must include your prices for common Home Care Package services in a pricing schedule. This example shows what’s included in the schedule. You must include a copy of the schedule in all home care agreements.

This document is for home care providers. It answers frequently asked questions about the new legislative requirements to improve home care pricing information.

This document shows how we explain the different parts of the pricing schedule to older Australians and their families. As a home care provider, you will see these definitions when you enter your prices in the My Aged Care provider portal.

This checklist can help home care providers change over to the new Home Care Package pricing arrangements. It includes a list of tasks and links to resources about Home Care Package pricing. The new arrangements started on 1 July 2019.

This diagram shows the key steps that providers should follow when providing Home Care Packages. It provides links, where available, to further guidance information.

This form is for home care providers. Use this form if you want to transfer one of your Home Care Package services to another approved provider.

This fact sheet explains to home care approved providers how to manage Home Care Packages in My Aged Care, so that clients can enter care as quickly as possible, and the provider can claim subsidies.

This checklist is for home care and Commonwealth Home Support Programme providers. It has what to do before and during a heatwave.