About the Support at Home program

We are reforming in-home aged care to help older people live independently at home for longer. The Support at Home program will replace Home Care Packages and Short-Term Restorative Care Programme from 1 July 2025. The Commonwealth Home Support Programme will transition no earlier than 1 July 2027.

About the program

We are implementing the Support at Home program in response to the Royal Commission into Aged Care Quality and Safety

The program will bring together some of the current in-home care programs, ensuring a simpler and fairer system for older people.

Support at Home will ensure improved access to services, equipment and home modifications to help older people to remain healthy, active and socially connected to their community.

Read more about the features of the Support at Home program. .

When Support at Home will start

From 1 July 2025, the Support at Home program will replace the existing Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme.

The Commonwealth Home Support Programme (CHSP) will transition to the new program no earlier than 1 July 2027.

We will continue to work with HCP and STRC providers to ensure they are prepared to transition to Support at Home well ahead of 1 July 2025.

The staged approach will give all CHSP providers time to change their business systems and adjust to new payment arrangements. This will ensure they can operate successfully under Support at Home and avoid disruptions for their clients.

We are also creating a Single Assessment System from 1 July 2024. This will simplify and improve access to aged care services for older people.

Current in-home aged care programs will continue operating as normal until they transition into the new program.

Where we’re up to

The Australian Government has commissioned a range of work to develop the new Support at Home program including:

  • conducting a pricing study by the Independent Health and Aged Care Pricing Authority (IHACPA) to determine fair and efficient prices for in-home aged care
  • a study to develop an inclusions list for assistive technology and home modifications and advise on the assistive technology needs of people with progressive conditions
  • a trial of an assistive technology loans program in partnership with states and territories
  • a study to provide higher levels of in-home aged care to support people to remain independent in their own homes for longer.

We held a webinar on 14 December 2023 to provide an update on the Support at Home program. The webinar slides and recording are available.

We will consult with the aged care sector and engage with older people to refine the program, addressing issues that matter most.

Learn more about past, current and future research, consultation and engagements.

Stay up to date

To receive the latest information and learn about engagement opportunities:


Reforming in-home aged care contact

Contact us if you have any questions about the Support at Home program. The program plans to start 1 July 2025.

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