My Aged Care for health professionals

Health professionals can help patients to access Australian Government-funded aged care services through My Aged Care. Learn more about referring patients to My Aged Care and accessing urgent services.

The role of health professionals in My Aged Care

As a health professional you can help your patients get the aged care services they need with My Aged Care.

Find more information for health professionals, including:

  • when to refer a patient to My Aged Care
  • how to make and follow up on a referral
  • what happens after a referral
  • how to organise urgent services
  • how to find information about a patient, including whether they are already receiving services.

Hospitals can contact service providers directly when:

Updates to the My Aged Care portal

Find out what recent changes or updates have been made to the My Aged Care portal.

You can also check our webinars page for updated information.

Resources for health professionals

See resources for health professionals to help guide you, including brochures, information about the patient record portal and videos.


My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
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