My Aged Care resources

A list of resources – including guides, fact sheets and other publications – for My Aged Care.


AN-ACC Assessor Application User Guide

The AN-ACC application (AN-ACC app) enables assessors to conduct Australian National Aged Care Classification (AN-ACC) assessments.

My Aged Care – Sideloading of apps for myAssessor and AN-ACC

This document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.

My Aged Care Assessment Manual

This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

My Aged Care hospital portal

Authorised hospital staff can use this portal to search for a patient record in My Aged Care. They can view a summary of a patient’s aged care assessment information to help manage hospital discharge planning.

My Aged Care Hospital Portal – Organisation Administrator User Guide

This guide gives hospital staff who use the My Aged Care hospital portal an overview of the portal and how to use it. It describes the functions that hospital staff with the administrator role will perform and how to give access to the other hospital user roles.

My Aged Care – Key Terms

This document lists and defines key terms used in My Aged Care to help assessors, service providers, and hospital staff.

My Aged Care – Authentication Methods

This fact sheet is for approved aged care assessors, service providers and authorised hospital staff. It discusses the 2 different ways you can be authenticated when logging in to the My Aged Care portals for the first time.
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