Government Provider Management System resources

This update provides a summary of changes to the My Aged Care System and the Government Provider Management System (GPMS) from 3 July 2023.

This user guide provides residential aged care providers with an overview of how to access the 24/7 Registered Nurse (RN) application and report, as well as guidance to complete and submit the 24/7 RN report.

This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.

This user guide provides Star Ratings reviewers, at both and organisation and service level, with guidance when accessing and viewing Star Ratings.

This user guide is for government-subsidised residential aged care providers. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System.

This Government Provider Management System (GPMS) User Guide assists users with viewing and updating their myGovID Relationship Authorisation Manager (RAM) email.

This Government Provider Management System (GPMS) User Guide aims to provide users with assistance when logging into the GPMS portal.

This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS portal and outlines how Organisation Administrators can add, edit and remove users.

Organisation Administrators can edit user accounts in the Government Provider Management System portal. Follow this procedure to learn how to edit a user to the portal. Updating user accounts is currently limited to editing user roles and removing user accounts from the system.

Organisation Administrators can add new users to the Government Provider Management System portal. Follow this procedure to learn how to add a user to the portal.

If you're having difficulties logging in to the Government Provider Management System (GPMS), use this quick guide to work through some commonly noted issues.

GPMS will improve the way aged care provider information is managed, making it easier for older Australians to access quality, safety and choice for aged care services.

This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health and Aged Care.