Government Provider Management System resources

This user guide outlines how to use the new Government Provider Management System (GPMS). Residential aged care services can access their Star Ratings information through this portal.

If you're having difficulties logging in to the Government Provider Management System (GPMS), use this quick guide to work through some commonly noted issues.

Organisation Administrators can edit user accounts in the Government Provider Management System portal. Follow this procedure to learn how to edit a user to the portal. Updating user accounts is currently limited to editing user roles and removing user accounts from the system.

Use this form to submit a support enquiry if you are having trouble logging in to the Government Provider Management System (GPMS).

Organisation Administrators can add new users to the Government Provider Management System portal. Follow this procedure to learn how to add a user to the portal.

Residential aged care providers can log in to the Government Provider Management System (GPMS) to access their Star Ratings.

GPMS will improve the way aged care provider information is managed, making it easier for older Australians to access quality, safety and choice for aged care services.