Resources
Government Provider Management System – User guide
Procedure
This user guide outlines how to use the new Government Provider Management System (GPMS). Residential aged care services can access their Star Ratings information through this portal.
Government Provider Management System – Quick reference guide – Troubleshooting tips
Fact sheet
If you're having difficulties logging in to the Government Provider Management System (GPMS), use this quick guide to work through some commonly noted issues.
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Government Provider Management System – Logging into GPMS
Training
This video shows you how to log in to the Government Provider Management System.
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Government Provider Management System – Adding users in GPMS
Training
This video shows you how to add users to the Government Provider Management System.
Government Provider Management System – Quick reference guide – How to edit a user
Procedure
Organisation Administrators can edit user accounts in the Government Provider Management System portal. Follow this procedure to learn how to edit a user to the portal. Updating user accounts is currently limited to editing user roles and removing user accounts from the system.
Government Provider Management System – Support enquiry form
Form
Use this form to submit a support enquiry if you are having trouble logging in to the Government Provider Management System (GPMS).
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Government Provider Management System – Editing access roles in GPMS
Training
This video shows you how to edit users in the Government Provider Management System.
Government Provider Management System – Quick reference guide – How to add a user
Procedure
Organisation Administrators can add new users to the Government Provider Management System portal. Follow this procedure to learn how to add a user to the portal.
Government Provider Management System
App or tool
Residential aged care providers can log in to the Government Provider Management System (GPMS) to access their Star Ratings.
Government Provider Management System (GPMS) fact sheet
Fact sheet
GPMS will improve the way aged care provider information is managed, making it easier for older Australians to access quality, safety and choice for aged care services.
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