Accessing GPMS
GPMS is currently available to residential aged care providers only – Organisation Administrators and Star Ratings Reviewers (once assigned by their Organisation’s Administrator).
Government Provider Management System
Set up roles and access
If you are an Organisation’s Administrator, you will need to make sure access and roles are correctly set up for all residential aged care services.
There are currently 2 types of access roles in GPMS:
- Organisation Administrator – manages access for users
- Star Ratings Reviewer – can preview your organisation’s Star Ratings.
More user types will become available in the future, as more functions become available in GPMS.
More information
The Government Provider Management System resources collection provides detailed instructions about how to access and use the system.
Government Provider Management System resources
Technical issues
If you’re having technical issues after reviewing these resources, submit a support enquiry form by email and one of our team will contact you.
You can also contact the My Aged Care Service Provider and Assessor Helpline for GPMS Support.
