Aged Care Data and Digital Strategy for older people, their families and carers

Our work to improve digital systems and tools will help older people in many ways. It will help them more easily understand and navigate the system, make informed decisions about their aged care, and access coordinated care tailored to their needs.

Benefits for older people, their families and carers

Our work under the Aged Care Data and Digital Strategy will support older people their families and carers by: 

  • making the system easier to understand and navigate, so they can make informed decisions and actively participate in their care and wellbeing 
  • creating seamless assessments and transfers between settings 
  • better coordinating and connecting the system, to reduce duplication and errors, and ensure people only have to tell their story and history once
  • providing confidence that the technology protects their personal information
  • using technology to also make non-digital channels more accessible, efficient, and effective.

Read more about:

Example journey

Jenny

In the strategy, we created a fictional example that shows Jenny’s aged care journey. It highlights how the strategy supports Jenny’s journey through:

  • free digital and health literacy resources 
  • digital tools that support her to age well
  • the ability to register for an assessment on My Aged Care, with secure link to her health record
  • the Integrated Assessment Tool used to assess her needs
  • the Find a provider tool, which enabled her to compare providers 
  • Star Ratings for residential aged care, which enabled her to assess the quality of care available to her
  • the assistive technology that she chooses to use to help her stay at home longer 
  • the systems across health and aged care used to securely share her data in real-time across all the aged care system.

Read Jenny’s full journey and how she interacted with others in the strategy. 

The strategy in action

Outcomes 1 and 3 focus on benefits for older people, their families and carers.

A simpler, person-centred system

Outcome 1 aims to ensure older people and their support networks can navigate and actively participate in their care and wellbeing.

The 2 priorities under this outcome are: 

  • Priority 1: Promote healthy ageing, independence and choice
  • Priority 2: Create simplified, user-friendly experiences.

Secure information sharing

Outcome 3 aims to ensure data is shared and reused securely to deliver a sustainable and continually improving aged care system.

Under this outcome, Priority 5 is to improve security and access control to ensure aged care information is secure and reliable.

See all the actions and initiatives we are putting in place as we implement the strategy. 

Date last updated:

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