Charging fees for aged care services

The Australian Government funds approved providers to help with the cost of meeting specific care needs. As an approved provider, you might also ask people in government-funded aged care to pay some fees and costs.

This is our new Health website

We have moved content for this topic from the old site to here. Please have a look and update your bookmarks and links if you have any.

What types of fees can you charge?

The type of fees you charge depends on:

  • the type of services you provide
  • assessments of the care recipient’s financial situation

Commonwealth Home Support Programme (CHSP) fees

CHSP providers charge a client contribution to help cover the cost of your service. The Australian Government funds the bulk of CHSP services, so the fee will be less than the total cost of the service.

Read more about CHSP fees.

Home Care Package fees

HCP providers may be able to charge:

  • a basic daily fee
  • an income-tested care fee
  • amounts for additional care and services

Read more about fees for Home Care Packages.

Residential aged care fees and costs

Approved providers of residential aged care may charge:

  • a basic daily fee
  • a means-tested care fee
  • additional services fees
  • an extra service fee
  • an accommodation payment or contribution

Read more about residential aged care fees and accommodation costs.

Multi-Purpose Services (MPS) fees

MPS providers may be able to charge:

  • a daily care fee
  • an accommodation payment

Read more about MPS fees.

Continuity of Support (CoS) Programme

CoS providers continue to receive the same client contributions as they did before moving to the CoS Programme.

Read more about CoS Programme fees and charges.

Short-Term Restorative Care (STRC) Programme fees

STRC service providers can ask clients to pay a care fee above the flexible care subsidy to meet any additional costs.

Read more about STRC fees and charges.

Pricing transparency

Approved aged care providers are required to publish information about their fees and pricing.

This helps people to better understand and compare costs across providers and make a more informed decision about which provider is best suited to deliver their care.

Publishing requirements depend on the type of aged care you offer. See requirements for:

Who governs fees?

Setting fees is the responsibility of the provider. You can set fees up to the maximum allowed for your program.

The Department of Health sets rates and thresholds on behalf of the Australian Government.

The Aged Care Pricing Commissioner is responsible for approving:

  • extra service fees
  • proposed accommodation payments that are higher than the maximum amount
Last updated: 
22 January 2020
Tags: 

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.