Key resources
Hearing Services Program client resource collection
A collection of resources for Hearing Services Program clients, including forms, an information booklet, policies and the client portal user guide.
Hearing Services Program statistics
A collection of statistics from the Hearing Services Program, including clients, vouchers, devices and providers.
All resources
General public resources
Hearing Services Program – Compliance update November 2024
This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.
Hearing Services Program statistics – Year to date 2024–25 to 30 September 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to 30 September 2024 as of 21 October 2024.
Hearing Services Program statistics – Year to date 2023–24 to 30 June 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 30 June 2024.
Hearing Services Program statistics 2023–24
This document provides Hearing Services Program statistics for 2023–24, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – Year to date 2023-24 to 31 March 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 31 March 2024.
Hearing Services Program – A guide to understanding hearing aid technology
Hearing devices have specific capabilities and features. Learn about these features and how you can find a device that best meets your needs. Understand common words and phrases manufacturers use for these features.
Hearing Services Program application form
Use this form to apply for the Hearing Services Program if you can’t apply online or through a provider.
Hearing Services Program statistics – Year to date 2023–24 to 31 December 2023
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 31 December 2023 as of 5 January 2024.
Hearing Services Program statistics – Year to date 2023–24 to 30 September 2023
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 30 September 2023 as of 6 October 2023.
Hearing Services Program statistics – September 2023
This document provides monthly Hearing Services Program statistics for September 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – August 2023
his document provides monthly Hearing Services Program statistics for August 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – July 2023
This document provides monthly Hearing Services Program statistics for July 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – June 2023
This document provides monthly Hearing Services Program statistics for June 2023, on clients, vouchers, devices and service providers.
Hearing Services Program client information booklet
This booklet provides information about the Hearing Services Program, what services and hearing devices it provides and associated costs.
Hearing Services Program portal user guide – For clients
This user guide is for clients of the Hearing Services Program. It explains how to use the functions available to the general public.
Hearing Services Program statistics – May 2023
This document provides monthly Hearing Services Program statistics for May 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – April 2023
This document provides monthly Hearing Services Program statistics for April 2023, on clients, vouchers, devices and service providers.
Hearing Services Program client rights and responsibilities
This poster outlines the rights and responsibilities of Hearing Services Program clients. Hearing services providers should display this poster in the waiting area of each site.
Hearing Services Program statistics – March 2023
This document provides monthly Hearing Services Program statistics for March 2023, on clients, vouchers, devices and service providers.
Hearing Services Program – Locate a provider
Use this tool to find a local Hearing Services Program provider. You can search by location or by name.
Hearing Services Program – Voucher scheme eligibility checker
Use this tool to check your eligibility for the Hearing Services Program voucher scheme. For existing clients, you can also check if your voucher is still current, and who was your last Hearing Services Program provider.
Hearing Services Program – Apply online
Complete an online application for the Hearing Services Program.
Hearing Services Program statistics 2021–22
This document provides Hearing Services Program statistics for 2021–22, on clients, vouchers, devices and service providers.
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