Collections
Home Care Packages Program assurance review resources
This collection includes strategic documents, fact sheets and reports about Home Care Packages Program assurance reviews.
Improved payment arrangements for home care resources
This collection provides guidance materials for Home Care Package providers and care recipients on the Improved Payment Arrangements implemented 1 September 2021.
Monthly Statement resources
The Better Practice Home Care Packages (HCP) resources have been designed to support providers to improve the overall quality of their HCP statements, making it easier for care recipients to understand and be supported to make informed choices around the use of Package funds for their care.
National summary of home care prices
To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.
Fact sheets and brochures
Aged Care Worker Award Wage Increase – Stage 3 – Questions and answers
This document provides answers to questions about the Fair Work Commission’s Stage 3 decision on the Aged Care Work Value Case which will deliver further increases to award wages for many aged care workers from 1 January 2025.
Home Care Packages Program pricing caps fact sheet and frequently asked questions
This fact sheet provides an overview and answers frequently asked questions about changes to Home Care Package administration and management charges, implemented 1 January 2023.
Understanding Home Care Packages
This fact sheet helps older people and their families and carers to understand the Home Care Packages Program.
New Arrangements for Aged Care from 1 July 2014 – Home Care
This document is for home care providers to give to prospective care recipients. You must give this document to people on pre-1 July 2014 fee arrangements who intend to move to your service. It provides information about how moving to a new provider may affect a person’s fees.
Understanding fees for home care
This fact sheet outlines the fees you may be asked to pay for home care.
Home Care Pricing Schedule Example
As a home care provider, you must include your prices for common Home Care Package services in a pricing schedule. This example shows what’s included in the schedule. You must include a copy of the schedule in all home care agreements.
Guidelines and procedures
Home Care Packages Program operational manual – A guide for home care providers
This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.
Preparing for an emergency event – Home Care Package program and Commonwealth Home Support Program Services
A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Home Care Package program and the Commonwealth Home Support Program.
Schedule of Fees and Charges for Residential and Home Care
This schedule applies to people who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements.
Schedule of Fees and Charges for Pre-1 July 2014 Residential and Home Care Recipients
This schedule applies to residential and home care recipients who first entered care before 1 July 2014 and have not chosen to be covered by the 1 July 2014 fee arrangements. It includes basic daily fees, income-tested fees, and rates and charges that apply to residents.
Coronavirus (COVID-19) Guide for Home Care Providers
This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).
Modified Monash Model (MMM) Suburb and Locality Classification – Home Care Subsidy
Eligibility for the viability supplement is based on the location where your home care recipient receives services. From 1 January 2017, we use the MMM suburb and locality classification.
Reports
Strategies and frameworks
Templates and forms
Webinars
Date last updated: