Resources
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health and Aged Care.
Logging in to the Aged Care Systems
This guide gives assessors instructions on how to log into a number of Aged Care portals.
Business to Government (B2G) Developer Portal User Guide
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability.
Government Provider Management System – User guide
This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS portal and outlines how Organisation Administrators can add, edit and remove users.
Summary of Government Provider Management System (GPMS) changes – October 2024
This update provides a summary of changes to the Government Provider Management System (GPMS) from 21 October 2024.
Government Provider Management System (GPMS) – User guide: Approved provider notifications
This GPMS user guide supports approved providers to begin, generate and complete a digital notification form to meet their notification obligations with the Aged Care Quality and Safety Commission.
Government Provider Management System (GPMS) – User guide: Maintenance and services
This GPMS user guide provides approved providers an overview of how to manage their organisational details held by the Department of Health and Aged Care in the GPMS portal.
Government Provider Management System – User guide: 24/7 registered nurse reporting
This user guide provides residential aged care providers with an overview of how to access the 24/7 registered nurse (RN) application and report, as well as guidance to complete and submit the 24/7 RN report.
Government Provider Management System – User guide: Star Ratings
This user guide provides Star Ratings reviewers, at both and organisation and service level, with guidance when accessing and viewing Star Ratings.
Government Provider Management System (GPMS) – reporting a duplicate contact
GPMS has streamlined the way approved providers update their information. Maintaining your details within the Manage Your Organisation tile enables up to date information to be shared between the aged care and healthcare systems to improve the efficiency and quality of care to older Australians.
Government Provider Management System (GPMS) Manage Your Organisation – Frequently Asked Questions
This document aims to help aged care providers understand what they are able to do within the Manage Your Organisation tile in GPMS.
Finances and operations: Publication Preview on GPMS and publication on My Aged Care – Frequently asked questions
This document helps residential aged care and home care providers access and preview their finances and operations information in the Government Provider Management System (GPMS) and understand how finances and operations information will be published on the My Aged Care website
Government Provider Management System (GPMS) Manage Your Organisation – Initial Launch Overview
This GPMS Manage Your Organisation initial launch overview provides approved providers an indication of what can be done in the Manage Your Organisation tile, where to access support and what to expect in future releases.
Government Provider Management System (GPMS) – User Guide: Glossary
This GPMS user guide glossary provides clarity and definition on terms that are frequently used in the GPMS Manage Your Organisation tile and guidance material.
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How to manage user details in the Manage Your Organisation tile
A short video showing how to manage user details in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as an Organisation Administrator.
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How to manage service details in the Manage Your Organisation tile
A short video showing approved providers how to manage service details in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as Provider Staff (Org) or Provider Governing Person user.
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How to complete a Governing Body Determination form in the Manage Your Organisation tile
A short video showing approved providers how to complete a Governing Body Determination form in the Government Provider Management System (GPMS) Manage Your Organisation tile as a Provider Staff (Org) or Provider Governing Person user.
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How to review and submit a Governing Body Determination form in the Manage Your Organisation tile
A short video showing approved providers how to review and submit a determination form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Governing Person user.
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How to complete a digital notification form in the Manage Your Organisation tile
A short video that shows how to complete a digital notification form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Staff (Org), Provider Staff (Service) or Provider Governing Person user.
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How to review and submit a digital notification form in the Manage Your Organisation tile
A short video that shows approved providers how to review and submit a notification form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Governing Person user.
Government Provider Management System (GPMS) – User Guide: Governing Body Determinations
This GPMS user guide aims to support approved providers to begin, generate and complete a digital application for a governing body determination from the Aged Care Quality and Safety Commission.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – July 2024
This update provides a summary of changes to the Aged Care Gateway and Government Provider Management System (GPMS) from 19 February 2024.
Government Provider Management System – Quick reference guide: Provider operations reporting
This quick reference guide provides support to residential aged care and home care providers in completing and submitting their provider operations reporting requirements via GPMS.
Government Provider Management System – User guide: Provider operations reporting
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
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