Who must report
All residential aged care providers must report on the RN coverage for each facility each calendar month. You must report even if the facility has an exemption.
Reporting about the 24/7 RN coverage is a legal requirement.
What to report
You must report on:
- each period of 30 minutes or more an RN was not on-site and on duty
- whether each RN absence was planned or not planned
- who had delegated responsibility for nursing practices during each RN absence
- on-call support/alternative arrangements, including their access to residents’ clinical records
If there is any RN absence you must also report at the end of the month any:
- option to transfer residents to a local health facility
- RN recruitment processes.
24/7 RN coverage tool
Our RN coverage tool can support you in responding to a care time reporting assessment. You can use this tool to assist with identifying gaps in your 24/7 RN coverage as part of your 24/7 RN responsibility.
Note this tool is not an approved reporting form, and you are not obliged to use it.
24/7 RN coverage tool
When to report
You must complete and submit your report by 11:59pm AEST of the 7th day after the end of the calendar month.
You may enter data at any time before the report is due. For example, you may enter data daily, weekly or at the end of the calendar month.
You should submit your report before your monthly subsidy claim. This will allow Services Australia to pay any 24/7 RN supplement in the current claim cycle and include it in advance payment calculations.
If you submit a late report, you won’t receive any 24/7 RN supplement for the facility for which you may be eligible for that month.
How to report
Use the Government Provider Management System (GPMS) to report your RN coverage.
You should ensure you have set up access to GPMS. You can log into GPMS and assign the new ‘Reporter’ role to staff who will be responsible for submitting your 24/7 RN report.
Our B2G Gateway is now available to support 24/7 RN reporting, which enables streamlined reporting direct from your system to government systems. See Aged care Business to Government (B2G) initiative to find out more.
How we use your RN data
We will use the RN coverage data from your reports to:
- support the Aged Care Quality and Safety Commission’s regulation of the 24/7 RN responsibility
- determine eligibility for the 24/7 RN supplement for each calendar month
- develop future workforce support and policy on the 24/7 RN exemption
- give consumers information about 24/7 RN coverage through this website and My Aged Care.
Learn more
For more information see:
- Section 6 of the Care minutes and 24/7 registered nurse responsibility guide
- GPMS User Guide: 24/7 Registered Nurse Reporting
- 24/7 registered nurse reporting – training video
- the registered nurse coverage in residential aged care dashboard
- the Frequently Asked Questions – 24/7 registered nurse responsibility.
Contact
For technical support with reporting, contact the My Aged Care service provider and assessor helpline.
My Aged Care service provider and assessor helpline
For assistance with reporting your residential care labour costs and hours data, email us.
