Care minutes and 24/7 registered nurses in residential aged care contacts

A list of organisations, websites and services related to care minutes and 24/7 registered nurses in residential aged care.


24/7 registered nurses exemption contact

Email us your completed 24/7 registered nurse responsibility exemption application form, or for more information about the exemption.

Aged care provider reporting helpdesk

Email us for assistance with Quarterly Financial Reports, Aged Care Financial Reports, and reporting your residential care labour costs and hours data.

Australian National Aged Care Classification (AN-ACC) contact

Get in touch with the Australian National Aged Care Classification (AN-ACC) team.
Australian Government Department of Health and Aged Care

Care minutes in aged care contact

Contact us if you have concerns about the accuracy of the care minutes targets in the My Aged Care service and support portal.

My Aged Care service provider and assessor helpline

This helpline is for government-subsidised aged care service providers, assessors, and hospital portal users. It provides technical assistance for the users of the portals and the National Aged Care Mandatory Quality Indicator Program. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday.
My Aged Care
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