Care minutes and 24/7 registered nurses in residential aged care contacts

A list of organisations, websites and services related to care minutes and 24/7 registered nurses in residential aged care.

Contacts

24/7 registered nurses exemption contact

Email us your completed 24/7 registered nurse responsibility exemption application form, or for more information about the exemption.

Aged care provider reporting helpdesk

Email us for assistance with Quarterly Financial Reports, Aged Care Financial Reports, and reporting your residential care labour costs and hours data.

Australian National Aged Care Classification (AN-ACC) contact

For more information about the AN-ACC, call or email us.
Australian Government Department of Health and Aged Care

Care minutes in aged care contact

Contact us if you have concerns about the accuracy of the care minutes targets in the My Aged Care Service and Support Portal.

Care minutes reporting assessments

Email us if you have any queries about your care time reporting assessment requirements.

My Aged Care service provider and assessor helpline

This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.
My Aged Care
Date last updated:

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