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Hearing Services Program online portal
Resources › Apps and tools11 June 2025 - Hearing Services Program providers use this online portal to access administration functions for the program.
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How allied health professionals help people
Topics23 March 2021 - Case studies showing how allied health professionals help people improve their health and wellbeing.
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New Aged Care Act resources for older people, their families and carers
Our work › New Aged Care Act › New Aged Care Act resources24 March 2026 - These resources can help you understand what and how changes will impact you under the new Aged Care Act means for you in practice.
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Wellness and reablement resources
Resources › Collections6 August 2025 - Our collection of practical guides and tools for aged care providers will help you embed wellness and reablement approaches into your service delivery.
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What we're doing about pathology
Topics › Pathology19 March 2024 - We develop policy and hold regulatory responsibilities for pathology in Australia. Learn about approval and accreditation processes, compliance activities and how we support quality pathology services.
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How to find help
Our work › Drug Help30 August 2025 - There are a range of treatment and support options available if you or someone you care about is experiencing problems associated with alcohol and/or other drugs.
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Supported decision-making (full version)
Resources › Videos27 August 2025 - A key change under the new Aged Care Act is that you are empowered to make your own decisions. But if you want or need help making decisions, you can choose someone you trust to support you.
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Aged care volunteer stories – Tania
Topics › Aged care › Volunteering in aged care › Volunteer stories12 May 2024 - Tania is a project officer who manages volunteers in the Aged Care Volunteer Visitors Scheme. She shares her insights on how to effectively support volunteers.
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Residential aged care fee scenarios
Our work › Residential aged care › Charging for residential aged care18 December 2025 - A resident’s fees will depend on the outcome of their means assessment and their negotiations with their aged care provider. See examples to better understand how Services Australia calculates fees and how the means assessment works for people entering residential care from 1 July 2014.
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Choice and Control (full version)
Resources › Videos1 September 2025 - Under the new Aged Care Act, it will be it easier for you to make your own choices, control your care and get the information you need to do this.