Aged Care Volunteer Visitors Scheme (ACVVS)

The scheme involves volunteers visiting older people to provide friendship and companionship. Find out how it works, how to become a volunteer and how to request a visit.

Learn about the scheme

Learn how the scheme works and who is involved.

Become a volunteer

Find out what's involved in becoming a volunteer.

Request a volunteer

Find out how to request a visit from a volunteer.


See our Aged Care Volunteer Visitors Scheme resources.

Volunteer visitor stories


Volunteer visitor stories – Peter and Jack

Peter volunteers to visit with Jack every week at his home. They open up about how Peter is helping Jack share his life story and the importance of their friendship to both of them.

Volunteer visitor stories – Matilda and Annie

Matilda started visiting Annie as a volunteer 2 years ago and have been close friends ever since. They open up about the positive impact of spending time together and sharing stories.

Volunteer visitor stories – Julia and Joan

Julia has visited Joan in her home as a volunteer every fortnight for the past 6 years. They open up about the importance of visiting LGBTQIA+ older people who may be isolated from their family or community.

Latest resources

Latest resources

Aged Care Volunteer Visitors Scheme (ACVVS) – Webinar slides

In this webinar we give an overview of the Aged Care Volunteer Visitors Scheme (ACVVS) for Home Care Package Providers and residential care providers. The panel can answer your questions on the day, so you have all the answers you need to make the most out of this program.

Aged Care Volunteer Visitors Scheme National Guidelines

This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commences 1 July 2023.
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