About the flexible care subsidy for the STRC Programme
We pay a daily subsidy to approved providers on behalf of each person accessing STRC services.
To receive the subsidy for a client you must:
- hold an allocation of places for flexible care subsidy
- be providing care under a care plan
- have offered a flexible care agreement to the client before delivering services
- be delivering flexible care in the form of STRC.
View all current subsidy rates in the schedule of subsidies and supplements.
The flexible aged care subsidy for STRC is based on the:
- number of allocated places
- daily subsidy rate for the STRC Programme.
How to claim
You can only claim the subsidy for the days you have provided care to a client.
Submit the claim online via the Aged Care Provider Portal to Services Australia before the 20th day of each month.
You cannot claim the subsidy for any day a client is on leave from their services.
No aged care subsidy or supplements are payable to your service on the client’s day of departure.
Read more about the MBI in chapter 3.14 of the manual.
Contact
Services Australia aged care providers enquiry line
Call Services Australia for help with aged care claims and payments. This includes supplement claims, approved provider forms, online claiming registrations, and transitional and respite care extensions.
Date last updated: