Resources
Health Ministers Meeting (HMM) – Communique 20 September 2023
Meeting minutes
Health Ministers are pleased to announce new appointments and reappointments of Chairs, practitioner members and community members to fill vacancies arising across nine National Boards regulating health professions under the National Registration and Accreditation Scheme (the National Scheme).
Hearing Services Program - Compliance Update August 2023
Fact sheet
This Compliance Update includes information on the support available, lessons learned from during 2022-23. The focus for compliance in 2023-24 is listed below. Providers should review their processes to ensure they remain compliant.
02:38
Justin Langer’s hearing health story – full version
Story
Former Australian cricketer, Justin Langer shares his experience with hearing health and the importance of booking a hearing check. Book a hearing check, talk to a health professional, or visit health.gov.au/hearing for more information.
Hearing Services Program statistics – August 2023
Report
his document provides monthly Hearing Services Program statistics for August 2023, on clients, vouchers, devices and service providers.
01:19
Justin Langer’s hearing health story – part 1
Story
Former Australian cricketer, Justin Langer shares his experience with hearing health and the importance of booking a hearing check. Book a hearing check, talk to a health professional, or visit health.gov.au/hearing for more information.
01:17
Justin Langer’s hearing health story – part 2
Story
Former Australian cricketer, Justin Langer shares his experience with hearing health and the importance of booking a hearing check. Book a hearing check, talk to a health professional, or visit health.gov.au/hearing for more information.
00:40
Phil’s hearing health story
Story
Phil shares his experience with hearing health and the importance of booking a hearing check.
Book a hearing check, talk to a health professional, or visit health.gov.au/hearing for more information.
Book a hearing check, talk to a health professional, or visit health.gov.au/hearing for more information.
Health Ministers Meeting (HMM) – Communique 1 September 2023
Meeting minutes
Health Ministers from all Australian governments met on 1 September 2023 to discuss a range of important issues for Australia’s healthcare system. These include workforce and regulatory reforms to cosmetic surgery, medical college accreditation of specialist training sites, responses to allegations.
Hearing Services Program cultural competency resources
Fact sheet
This fact sheet outlines opportunities to support people from multicultural communities in accessing and receiving hearing health services.
Hearing Services Program statistics – July 2023
Report
This document provides monthly Hearing Services Program statistics for July 2023, on clients, vouchers, devices and service providers.
Campaign Communication Kit for Workplaces
Guideline
This kit has been developed to help build understanding of the importance of maintaining hearing health at all stages of life and the long-term benefits of routine preventative care.
Campaign Communication Kit for Parents and Teachers
Guideline
This kit has been developed to help build an understanding of the importance of maintaining hearing health at all stages of life and the long-term benefits of routine preventative care.
Hearing Services Program statistics 2022-23
Report
This document provides Hearing Services Program statistics for 2021–22, on clients, vouchers, devices and service providers.
Hearing Services Program maintenance agreement form
Form
Hearing services providers should use this form for Hearing Services Program clients who want to enter into a maintenance agreement.
Get help for your hearing health
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Having a hearing test helps to detect the early signs of hearing loss, so we can keep our hearing healthy for longer. Get help for your hearing health. Book a hearing check today.
Hearing Services Program portal user guide – Add and update a site
Procedure
Learn how to register your business site in the portal.
Hearing check audio – First Nations
Hearing well keeps you connected with family and friends, community and culture. Help for hearing loss is available. Ask your doctor or health worker about a hearing check.
Hearing Services Program statistics – June 2023
Report
This document provides monthly Hearing Services Program statistics for June 2023, on clients, vouchers, devices and service providers.
Hearing Services Program provider audit guide
Guideline
This guide will help Hearing Services Program providers to understand the audit process.
Hearing Services Program complaints policy
Strategy or framework
This document outlines how the Hearing Services Program acknowledges, investigates and resolves complaints.
Hearing Services Program compliance and monitoring support framework
Strategy or framework
This framework outlines our approach to compliance activities for the Hearing Services Program.
Hearing Services Program portal user guide – Search, link and transfer clients
Procedure
Learn how to locate a client and link them to your business, including transferring from another provider.
Hearing Services Program portal user guide – Confirm a return voucher
Procedure
Find out how to get a return voucher in the portal for a client whose original voucher has expired.
Hearing Services Program portal user guide – Submit a revalidated service claim
Procedure
Learn how to submit a claim for a revalidated service for a client.
Hearing Services Program service provider contract
Agreement
This sample contract provides hearing service providers with information on the terms and conditions they will have to abide by if they join the Hearing Services Program.
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