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Home Care Packages Program Operational Manual: A Guide for Home Care Providers
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This manual helps approved home care providers to understand their responsibilities in providing Home Care Packages. It includes:
- how the Home Care Packages Program operates
- the care and services you can include in a Home Care Package
- how to work with your clients to decide if a type of care or service meets their aged care needs
- how fees and charges are calculated
If you have questions or feedback about this manual, email hcpmanualsfeedback@health.gov.au.
We will review this manual regularly.
You can also view the Home Care Packages Program Manual for Consumers on the My Aged Care website.