My Aged Care – Getting started with myGovID and Relationship Authorisation Manager
The information in this collection will help My Aged Care users, and their organisations, make a smooth transition from AUSkey to the new replacement services myGovID and Relationship Authorisation Manager (RAM).

Collection description
The AUSkey authentication method for using the My Aged Care assessor and service provider portals is changing. The AUSkey system was replaced by myGovID and Relationship Authorisation Manager.
This collection of fact sheets and user guides explains what you, and your organisation, need to do to make the transition as seamless as possible.
Fact sheets
myGovID and Relationship Authorisation Manager – Key Terms
myGovID and Relationship Authorisation Manager – User roles
Fact Sheet: Impact of the change on My Aged Care users
Fact Sheet: Information for My Aged Care Organisations
User guides
User Guide: Connecting your myGovID to your My Aged Care account
User Guide: How to authorise new users in Relationship Authorisation Manager
User Guide: How to set up your Organisation in Relationship Authorisation Manager
We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.