VAPP contacts

Find out how to contact the Vaccine Administration Partners (VAPP) Program team.

Public enquiries 

Please email if you have questions about:

  • the Vaccine Administration Partners (VAPP) Panel
  • the services of an immunisation provider (IProvider).

IProvider enquiries 

We assign all IProviders a contract manager who will contact an IProvider following the approval of an initial agency or enterprise order.

After completing the onboarding process, the Vaccine Operations Centre (VOC) becomes the main point of contact for any enquiries about:

  • clinical issues (including cold chain management)
  • ordering and delivery of vaccines and supplies  
  • COVID-19 Vaccine Administration System (CVAS) reporting obligations.  

Contact the VOC on 1800 318 208 or by email

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