VAPP contacts

Find out how you can contact the Vaccine Administration Partners Program team at the Department of Health.


We will assign all IProviders a contract manager. You will receive details after approval of your first agency order or enterprise order.

For further information about the VAPP, please email

Vaccine Operations Centre (VOC)

Following onboarding with your contract manager, the VOC will be your contact for any enquiries. 

The VOC is a dedicated call centre to assist you with enquiries about:

  • ordering and delivery of vaccines and supplies 
  • most reporting obligations. 

The VOC can be contacted on 1800 318 208 or email

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