How the QI Program works

As an approved provider of residential aged care, you must submit data every 3 months under the National Aged Care Mandatory Quality Indicator Program (QI Program).

Reporting quality indicator data

Who must report

Each residential aged care home must submit their QI data through the Government Provider Management System (GPMS).

When to report

You must submit your QI data by 11.59pm on the 21st day of the month following the close of the reporting quarter.

The reporting due dates are:

  • 21 October
  • 21 January
  • 21 April
  • 21 July.

Who does not have to report

You do not have to submit QI Program data for the following service types:

Support and resources

Resources are available to help residential aged care providers and commercial benchmarking companies submit QI data.  



My Aged Care service provider and assessor helpline

This helpline provides technical support to government-funded aged care service providers, assessors, and hospital staff using our reporting systems and portals. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday.
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