Step 1. Become an approved provider
You must become an approved provider to get Australian Government subsidies through the Home Care Packages Program.
An approved provider:
- gets and manages subsidies on behalf of the person receiving aged care
- is responsible for delivering quality aged care
- manages care recipients’ fees and payments
Step 2. Understand your responsibilities
You must understand the responsibilities of home care providers that are set out in law. They include things like:
- meeting quality standards
- managing funds properly
- using a consumer-directed care approach
Step 3. Tell us about your service
For each home care service, use the Home Care Service Notification Form to tell us the:
- name
- address
- contact
Step 4. Register with My Aged Care and online claiming
You need to set up access to the My Aged Care service provider portal so you can:
- create a profile for your organisation
- add information about your service
- publish your service prices
- manage service referrals
You also need to register for online claiming with Services Australia.
For help using the My Aged Care service provider portal, see the: