Key resources
Hearing Services Program client resource collection
A collection of resources for Hearing Services Program clients, including forms, an information booklet, policies and the client portal user guide.
Hearing Services Program statistics
A collection of statistics from the Hearing Services Program, including clients, vouchers, devices and providers.
All resources
General public resources
Client Relocations – Quick Guide
This guide provides information for contracted hearing service providers regarding their obligations when managing relocations of clients under the Australian Government Hearing Services Program.
Hearing Services Program statistics – Year to date 2025–26 to 31 December 2025
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2025–26 financial year through to 31 December 2025.
Hearing Services Program statistics – Year to date 2025–26 to 30 September 2025
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to 30 June 2025.
Hearing Services Program: Minimum specifications for subsidised devices report
The National Acoustic Laboratories (NAL) evaluated the Hearing Services Program devices and their features. NAL consulted with device suppliers and made recommendations to update the minimum specifications for subsidised devices.
Hearing Services Program statistics – Year to date 2021–22 to 30 June 2022
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2021–22 financial year through to 30 June 2022.
Hearing Services Program statistics 2024–25
This document provides Hearing Services Program statistics for 2024–25, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – Year to date 2024–25 to 30 June 2025
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to 30 June 2025.
Hearing Services Program statistics – Year to date 2024–25 to 31 March 2025
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to 31 March 2025.
Modelling of proposed changes to Hearing Services Program Voucher Scheme – Summary report
Scyne Advisory modelled and assessed potential impacts of reducing the number of service items in the Hearing Services Program. Scyne consulted with stakeholders to inform recommendations on the service items.
Hearing Services Program statistics – Year to date 2024–25 to 31 December 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to December 2024 as of 9 January 2025.
Hearing Services Program application form
Use this form to apply for the Hearing Services Program if you can’t apply online or through a provider.
Hearing Services Program statistics – Year to date 2024–25 to 30 September 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2024–25 financial year through to 30 September 2024 as of 21 October 2024.
Hearing Services Program statistics – Year to date 2023–24 to 30 June 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 30 June 2024.
Hearing Services Program statistics 2023–24
This document provides Hearing Services Program statistics for 2023–24, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – Year to date 2023-24 to 31 March 2024
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 31 March 2024.
Hearing Services Program – A guide to understanding hearing aid technology
Hearing devices have specific capabilities and features. Learn about these features and how you can find a device that best meets your needs. Understand common words and phrases manufacturers use for these features.
Hearing Services Program statistics – Year to date 2023–24 to 30 September 2023
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 30 September 2023 as of 6 October 2023.
Hearing Services Program statistics – Year to date 2023–24 to 31 December 2023
This report contains monthly statistics for the Voucher Scheme component of the Hearing Services Program for the 2023–24 financial year through to 31 December 2023 as of 5 January 2024.
Hearing Services Program statistics – September 2023
This document provides monthly Hearing Services Program statistics for September 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – August 2023
his document provides monthly Hearing Services Program statistics for August 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – July 2023
This document provides monthly Hearing Services Program statistics for July 2023, on clients, vouchers, devices and service providers.
Hearing Services Program statistics – June 2023
This document provides monthly Hearing Services Program statistics for June 2023, on clients, vouchers, devices and service providers.
Hearing Services Program client information booklet
This booklet provides information about the Hearing Services Program, what services and hearing devices it provides and associated costs.
Hearing Services Program portal user guide – For clients
This user guide is for clients of the Hearing Services Program. It explains how to use the functions available to the general public.
Hearing Services Program statistics – May 2023
This document provides monthly Hearing Services Program statistics for May 2023, on clients, vouchers, devices and service providers.
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