Notices for contracted service providers starting from November 2021 are included here. Notices are issued under clause 42 of the service provider contract. Previous notices are available from the National Library of Australia’s web archive.
Latest news
Hearing Services Program provider notice 2022-04 – Response to the current flood emergency
The program is monitoring flood affected areas and will work with service providers to ensure continuity of service should sites be affected. Service providers can contact the program on 1800 500 726 should they be affected by flooding.
Hearing Services Program provider notice 2022-03 – Temporary change to service requirements
The Schedule of Service Items and Fees (No. 1) 2022 is now available. Verbal maintenance agreements can be provided. The change to service requirements comes into effect 21 February 2022.
Hearing Services Program provider notice 2022-02 – Service requirements in 2022
Providers must comply with all program requirements, including the schedule of services items and fees. Providers must comply with mandatory state and territory Public Health Orders.
Hearing Services Program provider notice 2022-01 – Advertising and marketing
Familiarise yourself with program legislation and contractual obligations before publishing any promotional material. Review any existing advertising and marketing materials to ensure it is compliant with program requirements. Contact the program if you are unsure.
Hearing Services Program provider notice – Reminder for 1 January 2022
The Schedule of Service Items and Fees outlines the requirements related to services. The remaining COVID-19 special arrangements cease permanently from 1 January 2022. Non-compliant claims for services will be required to be reimbursed to the Commonwealth.
Date last updated: