About the Hearing Services Program

The Hearing Services Program funds service providers to provide hearing services – including assessments, rehabilitation and devices – to eligible Australians with hearing loss.

What the program is

The Hearing Services Program provides subsidised high-quality hearing services and devices to eligible Australians with hearing loss.

The program’s 2 components are the:

  • voucher scheme – a network of more than 300 hearing providers who deliver services across 3,000 locations Australia-wide
  • Community Service Obligations (CSO) – Hearing Australia provides services for people who are aged under 26 years, eligible Aboriginal and Torres Strait Islanders and people who need specialist services or live in a remote area.

Program vouchers are valid for 5 years.

The program is part of the work we do to improve ear health and support Australians with hearing loss.

Read about who is eligible, what services and devices are available and how to apply.

Goals of the program

The program aims to:

  • ensure eligible Australians with hearing loss can access subsidised hearing services and devices
  • help people manage their hearing loss
  • improve engagement with the community.

Who we work with

We work with:


The Hearing Services Program operates under the:

Providers deliver services in line with the Schedule of Service Items and Fees operating at the time of the service. 

If you require copies of earlier Schedule of Services Items and Fees, please contact us via email.

We keep any personal information you share with us private under:

Program statistics

Each quarter, we publish statistics about the Hearing Services Program, including numbers of clients, vouchers, devices and providers.

More information

Read more about:


Hearing Services Program contact

Contact us for information about the Hearing Services Program.
Program contact
National Relay Service
Date last updated:

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