The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Home Care Packages Program resources

A list of resources – including guides, fact sheets and other publications – for home care providers.

Collections

Monthly Statement resources

The Better Practice Home Care Packages (HCP) resources have been designed to support providers to improve the overall quality of their HCP statements, making it easier for care recipients to understand and be supported to make informed choices around the use of Package funds for their care.

National summary of home care prices

To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.

Fact sheets and brochures

Understanding Home Care Packages

This fact sheet helps older people and their families and carers to understand the Home Care Packages Program.

New Arrangements for Aged Care from 1 July 2014 – Home Care

This document is for home care providers to give to prospective care recipients. You must give this document to people on pre-1 July 2014 fee arrangements who intend to move to your service. It provides information about how moving to a new provider may affect a person’s fees.

Home Care Pricing Schedule Example

As a home care provider, you must include your prices for common Home Care Package services in a pricing schedule. This example shows what’s included in the schedule. You must include a copy of the schedule in all home care agreements.

Guidelines and procedures

Home Care Pricing Readiness Checklist

This checklist can help home care providers change over to the new Home Care Package pricing arrangements. It includes a list of tasks and links to resources about Home Care Package pricing. The new arrangements started on 1 July 2019.

Cognitive Impairment Scale (PAS)

This scale is part of the Psychogeriatric Assessment Scales (PAS). Aged care providers can use this to test cognitive impairment of care recipients. It includes the questions and the scoring method.

Psychogeriatric Assessment Scales (PAS) User Guide

PAS helps aged care providers to carry out psychogeriatric assessments for dementia and depression. You do not need extensive training to use it. To do a PAS assessment, you interview the care recipient and someone who knows the recipient well, such as a carer or relative.

Cognitive Decline Scale (PAS)

This scale is part of the Psychogeriatric Assessment Scales (PAS). Aged care providers can use this to test cognitive impairment of care recipients. It includes the questions and the scoring method. It is suitable for people who are non-verbal, have reduced fine motor skills or visually impaired.

Handbook – Influenza Kit for Home Care

A handbook to assist home care package providers and carers in making decisions about the prevention and control of influenza. It forms part of the Influ-Info – Influenza Kit for Home Care.

Reports

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Strategies and frameworks

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Templates and forms

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Webinars

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